Those bastards will do everything they can to retain the more expensive cable customers, but he may get a discount that lasts for a couple months or so.
I was surprised at how easy my experience was in October. Like AB, I had a legacy bundled account (cable/gig internet/land line) for at least 15 years. WIth the Gold cable package plus HBO/SHO/Starz and 3 DVRs we were pushing $370/mo. Oh yeah, we also switched our cell phones to Spectrum about 3 years ago which was another $100/mo ($50/line).
Not only did they cut the cable w/o any fight and dropped our monthly bill (gig internet & land line because it's almost impossible to get rid of the fucking thing) to just over a hundred a month, he lowered our cell phone plan from the $50/line/month plan we were on to the new customer price of $35/line/month. I did a double take and asked if this was an introductory rate that would go up & he said no, they wanted valued customers to have the same experience as new customers. When I joked that I'd be stupid to say "no" to saving thirty bucks a month he replied that I'd be surprised at how many people turn down that savings out of principle.
Spectrum just might be getting the big picture finally & realizing what they're going to have to do to retain customers let alone get new ones in this market.