So I finally got word from warranty on Friday that they will build me a new motor. My truck went down 9/20/24.
now that it’s resolved I can tell yall what’s been going on.
The oil sample and computer history were inconclusive in determining what caused the failure so they requested that I have the motor pulled stripped down to the long block and shipped to their facility in Colorado to be torn down and inspected.
The shop in MD pulled the motor and shipped it with everything on it. Both manifolds, valve cover, oil pan, front and rear assemblies, and the turbo. I received an email from warranty that they did not deal with those parts but could strip them and scrap them in order to inspect. As you can imagine I decided against this. Since it was the shop in MD’s fault they paid to have it shipped back to them. Somewhere in the process the motor was damaged, MD says it looks like it was dropped off of the truck. The damaged parts were all the parts I mentioned above and the ECM. So then they had to file an insurance claim against the shipping company. The damage to the parts was over $20k. They finally got the motor stripped and shipped to CO on 12/23/24.
CO did the tear down and inspection and they can not find any “smoking gun” that caused the failure.
once I have the motor back in my possession and running I will tell you about some of the conversations I’ve had with them. Most of them not pleasant as you can imagine.
tldr: sparkle cake is getting a new heart through warranty.