Yes, in this I agree. I also know it's Texas and business must be protected at all costs. Therefore I decline to subscribe to your newsletter.
Did some research and Safelite can replace for $975, instead of the $2,500 for OEM. Only potential issue will be the HUD may not be quite as sharp, but I turned it off as I rarely used it and it was starting to get some light bleed...a somewhat known issue probably due to the Texas heat (thanks Korea.) Also during this process learned that we didn't have glass coverage enabled for a $50 deductible, because my wife wanted to use her friend's agency to "help her out" and I foolishly didn't trust but verify the coverages were done right.
I'm going to write this agent to see what she thinks, with the license plate number, before I file a claim. But if I have to pay out of pocket, not going to sweat it too much.