Sent my email On behalf of the City of Austin and Austin Water, we would like to provide the following information. City-wide boil water notice and emergency water use restrictions issued Austin Water has issued a city-wide boil water notice for all customers of Austin Water. The notice is being issued as the utility works to stabilize the water treatment system. In addition to the boil notice, emergency water use restrictions are in place that limit outdoor water use. There is an urgent need for customers to reduce water use. Austin Water treatment plants can currently produce approximately 105 million gallons of water per day. Current customer use is about 120 million gallons per day. Water reservoir levels are reaching minimal levels. Immediate action is needed to avoid running out of water. This is an emergency situation. All residents are asked to reduce their personal consumption by 15-20 percent. What can customers do? Reduce water use as much as possible to ensure adequate supply is available for basic needs, fire protection, public health and safety. Boil water intended for consumption. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and for making ice should be boiled and cooled prior to consumption. The water should be brought to a vigorous, rolling boil for three minutes. In lieu of boiling water, you may use bottled water. Businesses should not use drinking fountains or soda fountains that rely on tap water. During this period of emergency restrictions and until further notice, all outdoor water use is prohibited. Customers may not: Use water for irrigation or testing of irrigation equipment Wash vehicles, including at commercial car wash facilities Wash pavement or other surfaces Add water to a pool or spa Conduct foundation watering, or Operate an ornamental fountain or pond, other than aeration necessary to support aquatic life Violations of these restrictions should be reported to Austin 3-1-1. Austin Water appreciates your support in reducing water use to help stabilize Austin’s water treatment plants. The Austin-Travis County Emergency Operations Center will remain active through the remainder of this situation and will be providing updates as conditions change. You may also receive text or email notifications from the City of Austin and the Capital Area Council of Governments asking you to conserve and boil water. For more information visit www.austintexas.gov/boilH2O. [https://ci3]This email was sent by: Austin Energy 721 Barton Springs Rd, Austin, TX, 78704 US Privacy Policy Update Profile Manage Subscriptions Unsubscribe