Need some help.
I'm trying to get my mom set back up.
She has some ProControl remotes https://procontrol.com/, 1 for the bedroom and 1 for the living room. Only a dealer can order and program them, and she can't ever get him to contact her in Austin.
They are remotes that the home theater guy setup after she remodeled her place, and he constantly has issues with them.
I got her to buy a Harmony Elite today, and I spent 3hrs trying to get it to work this afternoon.
The Hub recognized her Samsung TV and Denon receiver right away. So I assume it found them on the WIFI network.
I put the hub in the laundry room next to all her equip( room behind the living room wall that the tv sits on), and put the ir repeater next to the ATT Uverse box.
The Denon receiver and the cable box work, but I can't get it to control the Samsung TV.
Is it trying to control the Samsung TV through WIFI? I get up close with the remote to the TV, and I see the remote has an IR sensor on the front I think, and nothing.
I'm going to try and call Logitech in the morning,
I also can't get the favorites I choose to show up on the remote, and don't see an option to add new favorites after the initial setup.
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I noticed ATT UVERSE is no longer, it is now called ATT TV with new boxes and cloud DVR. I saw her bill is 260 a month, 160 just for TV. She has 2 boxes (The DVR and a wireless box that sits in that laundry room).
I'm going to try to get her to change to ATT TV, or ATT TV NOW, Youtube TV, Hulu TV, etc, I think she would enjoy being able to watch on her IPAD when she travels.
Can You watch all TV channels and dvr now with ATT TV on your ipad away from home?
Does anyone know what type of transmitter the ATT TV remotes use for their boxes? are they wifi? I was going to maybe call them in the morning also.
Does ATT TV NOW use a box? What's the difference?
I'm having her go through https://www.att.com/channels/att-tv/ to see what channels she watches.
I assume she can only use Favorites Channels on the Harmony remote just for ATT TV? or have they added channel numbers or whatever to some streaming services?
Thanks for the replies, I am going to cross post.
Edit - Why don't they have a microphone/voice on these expensive universal remotes?