any other Houstonians notice the complete and utter shit show momentum Porsche has become in the last year? I have been servicing my cars there for 15 years. A bit over a year ago they turned over the entire service department. I do not know what in the heck happened, but all the long time guys out there were canned. They were a fantastic team who new how to treat people, and were extremely knowledgeable about the cars. Here we are a year or year and a half since they all departed and I can say I will never take a vehicle there again. Sucks because it's the closest to our house, but luckily we do not have to take these things in very often. Wife had a couple of small warranty things to get done to her Cayenne TT. decide to get the oil service done while there. 6 days later we get a warning light that the thing is 2 quarts low. Also of note while there they try and get her to do a full maintenance service of new spark plugs, et al. Well, the car had all of that done via the CPO process when we bought it, and in the service settings the car the indicator tells us we have over year remaining before any further maintenance required. She mentions this, and the service advisor tells her, "well I have no record of any of that being done, they could have just claimed to have performed all those things when you bought it, you should consider doing this anyway". Despite her very considerably poor judgment in men, she's no shrinking violet and responds, "well I can read the service indicator in the settings menu which tells me I need no service for quite some time, and I can also tell you that what you are suggesting about the items not being performed when the purchase was made would is fraud, and I can also tell you that I no longer trust any of you people, and after servicing 5 Porsche vehicles, 3 of which we still own, at this shop over the last 15 years, we will never return." Everyone looks in stunned disbelief, 3rd service manager in 18 months comes out of office to try and diffuse the situation only to make it worst as her judgment is questioned for hiring advisors who would try such a scam, and tells her this kind of thing may have worked at Kia or wherever they came from, but will not fly here.