This Delta nightmare never ends. After upwards of a dozen changes to my daughter’s rebooking (and spending the night in the Hartsfield terminal with meal vouchers that never worked), she finally got on a flight to Minneapolis. They printed her a ticket in Atlanta for her final connection. When she tried to board that flight, they told her (and only her) that the ticket printed in Atlanta wasn’t valid, and of course the plane had to depart before the ticket could be corrected. For some reason, Delta made her whole group check their carry-ons, so she is without her toiletries, meds, and contact lens stuff and the shops in the airport were closed. Delta sent her and several other passengers to a really nice Marriott. Unfortunately, they sent them to the wrong hotel, and their options were to pay $300-something themselves and hope for reimbursement or they could return to the airport to get new hotel vouchers. We ended up paying for the room. Tomorrow’s flights are completely booked except for one first class seat they hold her she couldn’t have. She insisted on speaking to someone who could override that rule, and she is supposedly getting that seat.
There is more to the saga, but I have to keep it simple.