Still loving the Caddy. Small story. I had the dealer put new emblems on the car, I took off the colored Cadillac ones and had them install the monochrome ones. It looks slick. Anyhow, however installed them did a less than careful job and scratched my trunk. I did not notice until after I got home, I do not have a reason why I did not see it originally. Called the dealer, they apologized for the issue, and I also apologized for not noticing it when I was there and they had me bring it in. No touch up, they redid the paint properly and it looks brand new again. While I was there I accidentally walked in on a team meeting where the service manager was chewing ass about not just my issue but that she noticed small shit slipping like that and how un acceptable it was and they need to raise their standard. Since it took all day they hit me up with a loaner and took care of everything. I could not be happier with how they dealt with it. For the props it is Bayway Cadillac of the Woodlands.
Have to say in this day with a lot of service minded places lacking actual service it was nice to see real service in action.