Here it is What's Changing? Audio Subscription Plans are becoming Non-Refundable, and we are updating when changes you make to your Audio plan will take effect. Non-Monthly Subscriptions (quarterly, semi-annual, annual renewals) • If you cancel or change your subscription within 30 days of your initial purchase or renewal charge, your subscription is eligible for a pro-rata refund if requested. • Cancellations or changes after such 30-day period will take effect at the end of your paid subscription term and are not eligible for a refund. • If you decide to upgrade your service after such 30-day period, we will change your plan upon request and apply a credit toward your future renewal charges. No refunds will be given for any non-refundable plan. Monthly Subscriptions (month-to-month renewals) • Monthly subscriptions will be non-refundable, unless they are cancelled within the first 7 days of your initial purchase. • If you cancel a monthly subscription after such 7-day period, your subscription will continue through the end of your already paid subscription term. • Any changes to your subscription will occur at the end of your already paid term, except if you decide to upgrade your service for additional programming, which change will take effect immediately.