Not sure if this belongs here, but allow my submission for the great enshittening. Filed a claim with TWIA for recent hail damage. For everything I can bitch about, they were actually great. I filed the claim with Farmers, TWIA contacted us within 7 days, had a local inspector/adjuster come out and they were super fair. Received the report and check within another 7-10 days. This is where the enshittening starts. Since we have a mortgage, they're listed as a payee as well. No problem, I'll just contact the local branch and go down and have it endorsed. Nope, there are no local branches in our area, but don't worry just call this # and dance through all of our automated prompts. Finally found the right prompt about insurance claims and "just push '1', we'll text you a link." Bank texts a link to another website, insuranceclaimchecks.com or some bullshit. Have to create an account to go through the process. Need my mortgage #, no problem, back to the mortgage website and on to the document center. We're sorry, the document center is unavailable at this moment. Back to the automated bank phone number to finally find a person to talk to and track down my mortgage account #. Back to the check claim website. I'm on my mobile phone and creating the account is tedious, so I go to my desktop, create the account and start the claim. All goes well until I need to take a picture of the check for mobile deposit and there is not an upload an image option, so I try to use my computer to take the picture. No option to turn off auto capture, so after about 3-4 half images and other blurry images, I log off from my computer, back to my phone. Still no way to turn off the auto capture feature, so I finally just said fuck it and uploaded shitty images of the check. Now I wait to see if the funds show up in another 7-10 days via ACH in my personal bank account.
I feel better now, thanks for allowing me to bitch.