We got AHS as part of a home purchase ~12 years back, and we've kept renewing it since then. We've replaced microwaves, a dishwasher, and several water heaters. We've gotten repairs on our HVAC multiple times. With all of that, I'd say we are about breaking even. I actually plan to cancel them this fall/winter though.
2 big reasons:
- you have to use their contractors for repairs, and they are never quick. When your AC goes out in the Texas summer, 3/4/5 days of waiting for someone to even come look, just doesn't cut it.
-their coverage for AC coolant replacement is just stupid. They pay something like $10 a pound...and the actual cost is more like $100 a pound. The rest, lf course, comes out of my pocket.
And finally, I've just had enough of them band-aiding our AC units every summer with no thought of replacing them (regardless of how much screaming we do). I keep thinking 'surely this will be the year that it completely dies and they have to replace it'...but it never happens.