In the mid-80’s I was on my third stop with my first employer and transferred to Sacramento, CA, I was in an operations role at the time and received a phone from a customer in the Bay Area requesting information on some backorders. The individual was a woman and after telling her status and ETA, she asks if the order will be delivered in her timeframe. I respond “yes ma’am”. For approximately three seconds of silence, she reply’s “Ma’am!!! Are you insinuating that I’m a elderly woman?” Mind you, my parents were Yankees and I was raised in Texas since the age of 16 months. Both hammered into me this sign of respect regardless of age when communicating with adults. I immediately informed her that I was raised in the South and this comment was a sign of respect. She immediately demanded my immediate supervisors name and phone. Twenty minutes later, I receive a phone call from him and he stated to me “what a fucking new world liberated cunt.”