For years I have had the cheapest service Xfinity offers regarding data. Yesterday I got a notice that I had used 92% of my data allowance and should buy the higher program. All the Xfinity App offers is total usage.
April, May, June were way less than 500GB which would be normal over the last two years. July spiked to 786GB and August jumped again to 1.137 GB. I went to the Xfinity (Comcast) Forums and they had numerous posts just like my issue but Xfinity closed the Forum stating they didn't have time to answer general questions.
I looked at the Xfinity WiFi App they told me to use but that doesn't give me a daily usage, just a bar graph that really tells me nothing.
We have a lot of connections, 2 iPhones, 3 computers which are on about 12 hours a day, 1 iPad which is only on occasionally, Rain Bird controller which uses nothing, Ring Camera which uses nothing and Nest Thermostats. None of those were added in the last two years. Nothing changed.
We did binge watch two years of Yellowstone during July. Would that account for the increase in data usage??? Would 24 hours of streaming account for that much increase in GB usage???
Apparently they have already reset my account to zero even though it probably should have run through midnight tonight.