Much like Jules Winnfield, BA is in what you might call a "transition period." It was the very first to introduce lie-flat seats in its Business cabin, but those seats are now way out of date. They're now replacing those seats with the new Collins Aerospace Super Diamond reverse herringbone seats in a 1-2-1 configuration. That seat is pretty common across a lot of airlines. BA's innovation is that they have a door on those seats to create a private pod, which is very nice. Currently, those seats are on all of BA's A350-1000s, which is the equipment BA flies to AUS. So for those of us in the Austin market, the BA product is really very nice.
Now, I will say that for those of us in AUS, the BA club situation at Bergstrom sucks because they use the AAdmirals Club, which is small, dark, and shitty. But that's not BA's fault; it's AA's.
At LHR, I think the Galleries Lounges are above-average business class lounges. They're busy, yes. But they're also big enough to meet the demand. And they have a great view of the runway at LHR. So that's nice.
That doesn't make any sense to me. I never really had that happen at DFW outside of weather, and I've flown through DFW a lot.
Weird luck, I guess.