It's pretty awful when they have the choice of sending a space x rescue, which will cost a fortune or using the Soyuz backup, and those are really the serious options. It's becoming increasing clear that the starliner should have never been human rated by NASA, given the serious amount of problems with it. Boeing has certainly failed here, but don't give NASA a pass on culpability either. I'm sure there was undue pressure from lobbying and whatnot, but this is a failure on so many levels.
Boeing, once a great American company, is really at a crossroads in it's entirely. It's gone from being one of, if not the most reputable company in the world to being a maker of junk in no small part due the clowns from Wall Street taking it over. I don't think the company as it exists can continue, and will require being broken up (something that by the way should have been done thru anti trust, but I digress). Ultimately, this is what happens when the financial dickheads from Wall Street corner one portion of a market.
If I were an Astronaut stuck up there, no way in hell I'm trusting that thing.