Wife is having the worst travel experience of her life on American right now. She’s exec platinum so she’s not a newbie.
She’s in Sydney on biz. She was supposed to fly from Sydney to LAX to DFW on Sat at 11:15 AM (aussie time). Flight was canceled and AA only has one flight per day out of Sydney. She has spent numerous hours on the phone trying variations of flights back to dallas (through new zealand, asian countries). All are booked solid. She had to pay for another night in Sydney because fuck the customer.
Each representative she spoke with gave her a different reason for the inbound flight not coming to Sydney (mechanical, weather). Inbound flight is out of LAX and they experienced a downpour of 0.3 inches of rain yesterday. Weather in Sydney is 100 degrees and clear. No rational reason why weather is the issue.
As of now, she is booked on a quantas flight departing in a few hours from Sydney to DFW direct. Middle seat. Last row. She had a biz class ticket on AA. She’ll become good friends with those standing in line for the restroom.
She may end up on the flight disrupters thread. Time will tell.
Each time she calls with an update or to vent, I channel Phil as I wake from my nap.