What do you order at Whataburger?

[EE2B 1565]

What the fuck is up with having to “reboot their system” every morning that takes 10-15 minutes? A couple of time over the last few months I’ve pulled in at 4:45 AM on my way to work. Both times I was greeted with “our system is rebooting and it will be 10-15 minutes before we can take your order”. What the fuck is up with that bullshit. I just want my sausage egg and cheese on a jalapeño cheddar biscuit and I’ll be on my way assholes.

[Braff Zacklin 13635]

That just might be that particular location's way of saying, "We don't want to serve you."

[Surly Bevo 25089]

Yea lots of fuckery going on with Whatburger lately.  

And the special ketchup.  Is it really a special release or did somebody just massively fuck up making the regular spicy ketchup and rather than eating the product or hearing people complain about how it didn't taste right did they just issue a "special" release.  Seems there are supply chain issues with the regular spicy ketchup.  

[Dewey 3286]

Chicago hotos...

[Fondren & Main 6726]

Man the service here is so fucking trash…

[ztejas 43522]

Two experiences to report. Both mobile orders - picked up in the drive thru.  First was at the Wm Cannon and 35 location and everything went swimmingly. Very satisfied. Second was at the Manchaca and BW location and wow did it suck. Ordered a HBCB and biscuit with bacon and cheese. They put both on jalapeño cheddar even though I only asked for the HB on JC. Both biscuits were dry and overcooked i.e. overheatlamped or something - and my bacon one was missing the cheese that I paid for. 

So - as far as I was concerned - they fucked up and basically ruined my entire order. I mean the medium fries I tacked on didn't suck so yay?

Also - the dude that gave me my food was really expedient about it. Like he displayed a level of disregard and confidence that I am 100% cool with when you nail my order but not when you fuck the entire thing up, dickhead.

So - idk. WB gets a C+ from me based on those last two interactions. Fortunately they make it easy to bitch about order quality through the app. Personally I'm wishing for whoever handed me that order earlier tonight to get fired and go eat a bunch of dog shit until he learns to not suck at everything he attempts. But I know that's a low bar in this day and age.  

[Dutch 4474]

The one near me had regained its fastball. Had a Sweet and Spicy Bacon Burger, on Texas toast, no mustard, add grilled japs, sub onion rings tonight. Absolutely fucking delicious. 

[elfenix 34330]

Mushroom swiss with grilled japs and onion rings because onion rings.

[conVINCEd 21469]

Every Whataburger within a 10 mile radius of my house now sucks.  It was also $12 for a bacon avacado burger combo meal the last time I went.  I’m out. 

[futureman 22507]

55 minutes ago, conVINCEd said:

Every Whataburger within a 10 mile radius of my house now sucks.  It was also $12 for a bacon avacado burger combo meal the last time I went.  I’m out. 

 

[futureman 22507]

1 hour ago, Dutch said:

The one near me had regained its fastball. 

and which one is that?

[Braff Zacklin 13635]

1 hour ago, Dutch said:

The one near me had regained its fastball.

Makes you wonder where they were going without ever knowing the way.

[ztejas 43522]

46 minutes ago, futureman said:

and which one is that?

Right. He probably lives in Uvalde or Houston or some other unliveable shithole.

[Fudge Nuggets 19209]

1 hour ago, futureman said:

 

Best thing about WB starting to suck shit is I found a local mom and pop place just a couple of blocks from my house.  It's about the same price as WB and tastes about 10x better.  I'm fucking hooked on this place. 

[Bozo_Casanova 26510]

The one on MLK by my house is really good. I also live close to Hil-Bert’s on Cameron. #blessed

Edited January 27, 2022 by Bozo_Casanova

[Dutch 4474]

1 hour ago, futureman said:

and which one is that?

  McKinney, across from Baylor-McKinney. 

1 hour ago, ztejas said:

He probably lives in Uvalde or Houston or some other unliveable shithole.

[ztejas 43522]

10 minutes ago, Dutch said:

  McKinney, across from Baylor-McKinney. 

You're basically in Oklahoma. Let's not let your positive experience dissuade those of us that live in actual Texan communities. 

[utee94 15835]

My closest Whataburger is still making tasty food, but they're starting to get the orders wrong pretty frequently, and that's even using the app and curbside, which used to be fool-proof.  It's not a huge deal, the last couple times it's resulted in me getting free extra food, but it's mildly annoying.  

[Deej 76858]

Looks familiar.

 

[Hmbre97 6325]

 

 

 

I sure hope this sticks around because it is way better than the current spicy ketchup.

 

 

[Hornbeliever 712]

We drive from Houston to Fayetteville quite often.....sadly, our relationship with the Whataburger in Columbus is over after 30 or so visits the last few years.

They were always slow but the last few times, it has taken much much longer with the added bonus of biting into lukewarm burgers.  If you take a long time, a requirement is to give me hot food.  But it's clearly operational issue in that they likely make the burgers quickly but order sits there for many minutes and finally handed to us.  

The Sealy Whataburger is cleaner and slightly faster but its not as convenient from an on/off freeway perspective.....and they got our order wrong this past trip.

Get your head on right, private equity owners.

[conVINCEd 21469]

5 minutes ago, Hornbeliever said:

We drive from Houston to Fayetteville quite often.....sadly, our relationship with the Whataburger in Columbus is over after 30 or so visits the last few years.

They were always slow but the last few times, it has taken much much longer with the added bonus of biting into lukewarm burgers.  If you take a long time, a requirement is to give me hot food.  But it's clearly operational issue in that they likely make the burgers quickly but order sits there for many minutes and finally handed to us.  

The Sealy Whataburger is cleaner and slightly faster but its not as convenient from an on/off freeway perspective.....and they got our order wrong this past trip.

Get your head on right, private equity owners.

Private equity owners give zero fucks about your experience. 

[billfromlaketravis 11520]

The Whataburger at 905 North Loop in Houston (Durham and 610) is my standard. If you can't make a Whataburger on their level, you need to close shop. 

Always hot, greasy as hell and delicious. That dining room is filthy, but I would recommend eating it there. 

Bullshit Whataburgers in Houston : 

- North Main 

- Westheimer and Beltway 8

 

We really shouldn't be having this conversation. Every location should be good quality. 

[tx 3 putt 77225]

two sausage biscuits, no egg, add cheese. large coffee 

 

[futureman 22507]

no egg?

[Hornbeliever 712]

15 minutes ago, billfromlaketravis said:

The Whataburger at 905 North Loop in Houston (Durham and 610) is my standard. If you can't make a Whataburger on their level, you need to close shop. 

Always hot, greasy as hell and delicious. That dining room is filthy, but I would recommend eating it there. 

Bullshit Whataburgers in Houston : 

- North Main 

- Westheimer and Beltway 8

 

We really shouldn't be having this conversation. Every location should be good quality. 

Silber and I-10 location is decent quality as well.  Someone hasn't told them they should cut labor costs.

[billfromlaketravis 11520]

Just now, Hornbeliever said:

Silber and I-10 location is decent quality as well.  Someone hasn't told them they should cut labor costs.

 

 

[hornmpa96 2619]

12 hours ago, Hornbeliever said:

We drive from Houston to Fayetteville quite often.....sadly, our relationship with the Whataburger in Columbus is over after 30 or so visits the last few years.

They were always slow but the last few times, it has taken much much longer with the added bonus of biting into lukewarm burgers.  If you take a long time, a requirement is to give me hot food.  But it's clearly operational issue in that they likely make the burgers quickly but order sits there for many minutes and finally handed to us.  

The Sealy Whataburger is cleaner and slightly faster but its not as convenient from an on/off freeway perspective.....and they got our order wrong this past trip.

Get your head on right, private equity owners.

Have your passenger order from the app before your arrival - It's life changing. Pull into the Whataburger parking lot, enter store and walk-out with hot burgers in 5 minutes while laughing at the 10 cars in the drive through line.

[ChickenSandwich 9843]

1 minute ago, hornmpa96 said:

Have your passenger order from the app before your arrival - It's life changing. Pull into the Whataburger parking lot, enter store and walk-out with hot burgers in 5 minutes while laughing at the 10 cars in the drive through line.

Currently on app

”Online ordering currently unavailable “

Been happening weekly 

[hornmpa96 2619]

1 minute ago, ChickenSandwich said:

Currently on app

”Online ordering currently unavailable “

Been happening weekly 

still works in Houston - ordered breakfast yesterday from the app

[Hornbeliever 712]

30 minutes ago, hornmpa96 said:

Have your passenger order from the app before your arrival - It's life changing. Pull into the Whataburger parking lot, enter store and walk-out with hot burgers in 5 minutes while laughing at the 10 cars in the drive through line.

Yep.  We do love doing that but even that gets delayed at Columbus store.  "Order will be ready in 14 minutes" does not mean 14 minutes.  More like 28 sometimes.

But yes, much better than waiting in car through that line. 

[WBT 20642]

Was driving on Alt 90 last week and preordered on the app from Gonzales.  Food took 25 minutes longer than the estimate on the app and that was after I went inside looking for my curbside order.  They did throw in an unordered bonus chicken strip sandwich (no honey bbq, no buffalo).  

I don't know when I'll be in Gonzales again but next time I'd try the DQ.

[Snake Diggity 4626]

Wm Cannon and mopac is average and that is the one I go to most.  They have fucked up my order probably 20% of the time and sometimes they are slow.  But most of the time they are ok.  The one at Brodie and Slaughter was fucking money from 2011-2017.  I haven’t been there more than a few times since so I don’t know if it’s gone downhill or not.

#5notomatoescokethanks

Edited February 4, 2022 by Snake Diggity

[hornmpa96 2619]

I guess I’ve been lucky with my Whataburger stops for the last few months. The last one between Houston and San Antonio I’ve tried was the one in Schulenberg. App worked and our food was ready on time.

[shadow_operative2.0 16010]

Buddy received a burger minus the meat patty recently, so basically a Whatabread. 

[Js1 85449]

18 hours ago, billfromlaketravis said:

The Whataburger at 905 North Loop in Houston (Durham and 610) is my standard. If you can't make a Whataburger on their level, you need to close shop. 

Always hot, greasy as hell and delicious. That dining room is filthy, but I would recommend eating it there. 

Bullshit Whataburgers in Houston : 

- North Main 

- Westheimer and Beltway 8

 

We really shouldn't be having this conversation. Every location should be good quality. 

Shepherd and 610 one is solid 

[SimonBolivar 10958]

 I can't remember the last time that any Whataburger messed up my order, but I do get more and more patties that are only warmish compared to in the past.

[Brisketexan 105177]

Had to head down 35 today, and hit the one across from the San Marcos outlet mall for a late light lunch (I'd had a heavy snack at lunchtime, so just needed a little something to tide me over).  Got the Whataburger jr meal.....and it came out fast, fresh and hot, all the veggies etc. were correct, fresh, and crisp.  Fries were hot, crispy, and salty.  It was a well-executed WB experience.  Pleasantly surprised based on all the feedback lately.

[Js1 85449]

18 hours ago, billfromlaketravis said:

The Whataburger at 905 North Loop in Houston (Durham and 610) is my standard. If you can't make a Whataburger on their level, you need to close shop. 

Always hot, greasy as hell and delicious. That dining room is filthy, but I would recommend eating it there. 

Bullshit Whataburgers in Houston : 

- North Main 

- Westheimer and Beltway 8

 

We really shouldn't be having this conversation. Every location should be good quality. 

Shepherd and 610 one is solid 

[T’Boo Ted Marshall 2737]

Mobile ordering unavailable.
Rage!

[Etexhorn13 3052]

Not judging, and I kinda wish I could match, but it needs to be said that damn, some of y’all eat a lot of whataburger. 

[Enchubben 5510]

I really don’t think the PE ownership has had enough time to fuck up the food yet.  They do seem to be heavily pushing the merchandise trying to take advantage of the brand loyalty.

I think the downgrade in food/service has more to do with labor and supply shortages, and a general I don’t give a shit from employees. 

[tx 3 putt 77225]

Last two orders I’ve redeemed honey butter chicken biscuit rewards and they’ve been very light on the chicken. The one this morning had the equivalent of a chicken nugget. The chicken to biscuit ratio was way off. 
 

sausgae biscuit has been great as always 

Edited February 11, 2022 by tx 3 putt

[Focht Up 631]

I had a reward and ordered a WB junior with a second beef patty plus spicy ketchup.  Final cost was 95 cents.

[6th Street 6444]

Anyone hit up the Colorado Springs grand opening today?

https://gazette.com/premium/whataburger-was-worth-the-wait-and-the-cold-colorado-springs-fans-say/article_9fb973fa-94dd-11ec-ad68-671d621cc1d3.html

 

 

[ztejas 43522]

My friends. I don't know what I ordered. But I know it's getting real.

[Texzilla58 4741]

Got a patty melt with grilled jalapeños. Some spicy ketchup. It was tits.

[ChickenSandwich 9843]

They were out of tarter (wtf) yesterday so went with Whatacatch on the Brioche bun with gilled onions and japs plus creamy pepper sauce. 
 

Wood buy again. 

[salonghorn 204]

The one on 31st in Temple tex has had off and on problems for some time. Yesterday, there was almost no mustard on my burger. Opened it up and did not see any mustard at all. About 2/3 through there was a very very faint taste of mustard. 

[Focht Up 631]

I had a freebie from completing the ordering challenge.   I chose the Buffalo ranch chicken strip sandwich with diced onions.  I was very pleasantly surprised. I have to add this to my rotation.