What do you order at Whataburger?

[Deej 76751]

19 hours ago, SurlyGator said:

Had WB yesterday here in in TN.  Ordered on the app.  Free medium onion rings, #2 combo.  Placed the order a couple of miles from the restaraunt.  App said it would be ready (ASAP option) between 12:48-12:50.  Got there around 12:46. Not busy, no line waiting to order.  What time did they hand me my bag?  12:58.

I really want to support them, but those Chicagoans are really making it hard.

It was like that before Chicago. 

[PilotsError 2286]

That’s standard for every WB. 

[RMac5 1551]

Was it good?

[SurlyGator 865]

9 hours ago, RMac5 said:

Was it good?

Meh, I guess.  Was it worth the wait?  No.

[T’Boo Ted Marshall 2731]

Bacon Blaze had no blaze at all.

[NoName 16350]

On 10/18/2024 at 7:49 PM, SurlyGator said:

Had WB yesterday here in in TN.  Ordered on the app.  Free medium onion rings, #2 combo.  Placed the order a couple of miles from the restaraunt.  App said it would be ready (ASAP option) between 12:48-12:50.  Got there around 12:46. Not busy, no line waiting to order.  What time did they hand me my bag?  12:58.

I really want to support them, but those Chicagoans are really making it hard.

I've had nothing but bad experiences ordering for in store pickup at any WB. But the curbside version has been awesome. Always pick curbside over in store.

[Deej 76751]

38 minutes ago, NoName said:

I've had nothing but bad experiences ordering for in store pickup at any WB. But the curbside version has been awesome. Always pick curbside over in store.

The WB by my house won't do curbside if its dark out, and locks the doors if its dark out so you can't go inside. They force you to use the drive-thru.

 

[NorthLoop 14180]

my local WB's curbside is a joke with their wait times

 

Also "Nashville hot wings?" ... what marketing genius came up with that? 

[SurlyGator 865]

35 minutes ago, NorthLoop said:

my local WB's curbside is a joke with their wait times

This is precisely why I tried in-store pick-up.  I assumed they were slammed, short staffed, or both, and that was causing the delays.  It appears the issue is they are just insanely slow in food prep for a “fast food” restaurant.  If they would adjust the expected ready time on the app there would be a lot less to complain about.

In-store pickup allows me to get my drink while I wait, make it the way I like it, and if they take too long top the drink off before leaving.  Slightly better than just sitting there getting more and more frustrated in my parking space.

[futureman 22441]

1 hour ago, SurlyGator said:

It appears the issue is they are just insanely slow in food prep for a “fast food” restaurant.

it’s only slow because they’re cooking and preparing everything fresh so your burger is always hot and the fries are always crispy. 

[SurlyGator 865]

1 hour ago, futureman said:

it’s only slow because they’re cooking and preparing everything fresh so your burger is always hot and the fries are always crispy. 

If that were the only issue, one would think they would have a firm enough grasp on their prep times to give a more accurate estimate on the app.

[utee94 15804]

26 minutes ago, SurlyGator said:

If that were the only issue, one would think they would have a firm enough grasp on their prep times to give a more accurate estimate on the app.

I feel like you should probably check your sarcasm meter...

[SurlyGator 865]

4 minutes ago, utee94 said:

I feel like you should probably check your sarcasm meter...

Well, it came from @futureman, so it was assumed.

[futureman 22441]

[Deej 76751]

3 hours ago, futureman said:

it’s only slow because they’re cooking and preparing everything fresh so your burger is always hot and the fries are always crispy. 

[WBT 20561]

Got a egg and cheese biscuit the other day but forgot to specify jalapeno biscuit in the app.  It should be the default.

[TexasBeta 1261]

Just got this today - 

[royiv 9246]

On 10/18/2024 at 7:49 PM, SurlyGator said:

Had WB yesterday here in in TN.  Ordered on the app.  Free medium onion rings, #2 combo.  Placed the order a couple of miles from the restaraunt.  App said it would be ready (ASAP option) between 12:48-12:50.  Got there around 12:46. Not busy, no line waiting to order.  What time did they hand me my bag?  12:58.

I really want to support them, but those Chicagoans are really making it hard.

Whataburger has never been known for speed and efficiency. That’s not a new thing.

[deft 6836]

Just got this today - 

Such bullshit. I went yesterday and the free offer was just medium fries. And then today they roll out the burger. Chicago fucks.

[utee94 15804]

1 hour ago, deft said:

Such bullshit. I went yesterday and the free offer was just medium fries. And then today they roll out the burger. Chicago fucks.

I've got offers for both on my app right now.  One expires 10/27 and one on 10/30.  My 15yo son will hoover those in short order, I have no doubt.

[BigDHornfan 6545]

Had my free blaze tonight.
Give me a regular #2 with japs any day

[ztejas 43411]

7 hours ago, royiv said:

Whataburger has never been known for speed and efficiency. That’s not a new thing.

It was forgivable when the food was good.