Ancestry.com DNA kit activation help needed

[Armybrat 41408]

Need help activating Ancestry DNA kit.

I bought my wife the 3rd tier ($99 on sale) kit for Christmas. She is age 75 and not tech savvy, so is having a very tough time trying to get it activated online on our desktop computer.

It will not let her sign in, it says her password doesn’t work and it will not take her credit card it asked for, so she is very stressed and almost crying in frustration. I am no help.

Can anyone please walk us through this crazy maze?

[immamac 44354]

Do you have teamviewer installed on the computer? I can help if you do.

then enter your info and create an account

After this it should prompt you to enter your code included with the kit that was mailed. 

[Bevo&Pevo 5518]

Credit card receiving end probably has never seen a number that few digits.  I'm just guessing you guys were probably one the first ones to get a CC.    Just funnin' Brat.  Hope ya'll get it worked out and enjoy the discoveries to come.

[Armybrat 41408]

Ok, she got it done..... after a lot of stress & angst. Has the Sun crossed the yardarm yet somewhere?

asking for her.

[mycox 587]

Looking forward to this thread when Mrs. Brat finds out there is another half sibling in the Brat family.

Edited January 25, 2021 by mycox

[Enchubben 5600]

How much benefit do you really get from this when your ancestry goes back one level before it reaches Adam & Eve?

[HornOnTheBayou 9062]

Ancestry.com scientists analyzing Brat's DNA: "You're the missing link archeologists have been looking for!"

Edited January 25, 2021 by HornOnTheBayou

[Gatorubet 30720]

Need help activating Ancestry DNA kit.

I bought my wife the 3rd tier ($99 on sale) kit for Christmas. She is age 75 and not tech savvy, so is having a very tough time trying to get it activated online on our desktop computer.

It will not let her sign in, it says her password doesn’t work and it will not take her credit card it asked for, so she is very stressed and almost crying in frustration. I am no help.

Can anyone please walk us through this crazy maze?

75? Holy shit! You cradle robbin’ sonofabitch!! How’d you get her to marry a much older guy?

[Js1 87185]

7 hours ago, mycox said:

Looking forward to this thread when Mrs. Brat finds out there is another half sibling in the Brat family.

Mitochondrial Eve?

[Armybrat 41408]

Her friends were all the siblings she (center) needed....

 

[Jerry Callo 8960]

4,2,5,1,3,6,7 😉