Need Help with Android Auto Issue

[TrashMaster G 17599]

A couple of months ago I got a new Samsung Galaxy s22.  I was on a s8 previously.  With the new phone, when I try to connect a phone call through my car (Mazda CX-5, if that matters), I can hear the other person just fine, but they do not hear me.  Voice-to-text works just fine, so I know that it's not some kind of dead microphone issue.

Any help would be appreciated.  My attempts to find help on the interwebs were feeble and frutiless.

[Parliament 14296]

Reinstall app.  Might help.  Android Auto has never impressed me.  Good luck.

[TrashMaster G 17599]

That was the first thing I tried.

[DCLonghorn 244]

Does it work properly if you use the car Bluetooth connection without using Android Auto or same issue? 

[Dr Fear 1268]

Is your connection corded or wireless? In my experience it can get very finicky unless you are using a high quality cord.  The ones with a 90 degree on the phone end also gives less stress to the charging port.

Have you tried having a different phone (apple or android) connect and try to make a call?

You could also try a factory reset of you phone if you are up for it but probably not the issue if it is new.

[Jerry Callo 8727]

You might trying turning up the sound on your phone to the max and turning down the sound on the radio.  My wife's 4Runner had a similar issue until she made that adjustment. 

[TrashMaster G 17599]

On 12/5/2022 at 1:58 PM, DCLonghorn said:

Does it work properly if you use the car Bluetooth connection without using Android Auto or same issue? 

Honestly, I don't know how to keep Android Auto from connecting once I'm in the car and start it up.

 

On 12/5/2022 at 2:19 PM, Dr Fear said:

Is your connection corded or wireless? In my experience it can get very finicky unless you are using a high quality cord.  The ones with a 90 degree on the phone end also gives less stress to the charging port.

Have you tried having a different phone (apple or android) connect and try to make a call?

You could also try a factory reset of you phone if you are up for it but probably not the issue if it is new.

Corded connection - good quality cord.  Same one I used with the s8 with no trouble.

I have not tried with a different phone.  I am the only one in the car 98% of the time and I only have one phone.

Not doing a factory reset.  As I said, I've only had this phone a couple of months.

 

On 12/5/2022 at 2:42 PM, Jerry Callo said:

You might trying turning up the sound on your phone to the max and turning down the sound on the radio.  My wife's 4Runner had a similar issue until she made that adjustment. 

I'll give it a go, but I think I tried that once.

[TwiceHorn 31536]

Android Auto is good for google maps on your screen and not much else.  I turn it off on the head unit most of the time, unless I am going to do some serious navigation.

[Sam Lin 3561]

Sorry if asking the obvious, but is the car mic on mute? It's something like the 4th menu item from left on the Infotainment call screen.

[NotActuallyALonghorn 4977]

Even if your old cord worked fine, go by a new one. The newer galaxies are a lot more finicky about that stuff. I'd either just get a Samsung cord, or do some reading about which brands work best with the S22's specifically with Android auto.