Everything is Shit: Tracking the Great Enshittening

[Schulz2.0 28950]

10 minutes ago, 52-80 said:

1. do you think womens participation in the workforce is a bad or a good thing?

2. do you think the family had a better quality of life when it was common for women to stay at home?

 

beyond that, the fact of 2 working parents... is actually on a 3-decade decline.  the current level are 1980s rate.

this is from U.S. Bureau of Labor Statistics, Current Population Survey, Annual Social and Economic Supplements 1968–2020.

I think there's positives and negatives to each side. It's hard to get by on one income. My wife had zero interest in being a stay at home mom and is much happier to work. My kid's daycare is great and does a good teaching them. The downside is that when both kids were in daycare I was spending $36,000 a year for it. 

I work rotating shift work (36/48) and regularly work 60 hour weeks. My wife is salaried and usually works in the low 40s. However, in the summer her work gets busy and she regularly works 50+ hours every week. Then throw in a 3 y.o. and a 5 y.o., all the extra curricular kid activities, household chores, and the burnout happens fast.

[Brisketexan 105041]

3 minutes ago, Deej said:

You don't want to see the Rundberg HEB's moms in yoga pants. Trust me. 

I LOVE that HEB.  But....yeah.  I was there one Saturday when a dude was shopping in a full red suit, bright white belt, hat, and cowboy boots.  He was AWESOME.  Looked like he just came from some mexican pentecostal church service.

[Deej 76750]

8 minutes ago, Brisketexan said:

I LOVE that HEB.  But....yeah.  I was there one Saturday when a dude was shopping in a full red suit, bright white belt, hat, and cowboy boots.  He was AWESOME.  Looked like he just came from some mexican pentecostal church service.

It's interesting there. That's for sure. 

[Chopper 17228]

1 hour ago, 52-80 said:

1. the retail federation is a national survey.  the common crime claim is for west coast cities - SF, LA, etc.  and gee, looky here at the trend.

Got it. You're strongly on the "if retailers say it's a problem then it's a problem" necessitating strong, armed police response bandwagon.

[troph 24781]

2 hours ago, Incredulity said:

 

In response to fiduciary duty.  Profit isn't a dirty word.  My view is that means doing what is economically best for the company.  That means satisfied customers buying more products/services.

 

 

 

I agree 100%. but I think corporate ethics have an indirect benefit to the profitability of the company - as society demands more from them and they behave accordingly. a lot of the supply chain concerns, waste, pollution, other behaviors that matter would also fall within a broadened understanding of what being a fiduciary really means, or should mean. But that's not where we are.

[52-80 19140]

5 minutes ago, Chopper said:

Got it. You're strongly on the "if retailers say it's a problem then it's a problem" necessitating strong, armed police response bandwagon.

I dont think you got it. 

You posted news snippet that ostensibly debunked retailers’ claims of increased theft. 

I showed, using the very same source the news did, that theft did increase, across multiple dimensions (increased losses, increased violence, etc)  

And I said the problem was most pointed in California.  Which the survey says it was.

So you dont dispute being contradicted on the survey thing, and then leaped to some conclusion about policing - something I didnt talk about - as a nonsequitur.

And if you dont believe the survey — which is entirely your prerogative — then listen to what actual California leaders have said and acted on in the recent weeks w.r.t. policing and crime.

[Chopper 17228]

1 minute ago, 52-80 said:

I showed, using the very same source the news did, that theft did increase, across multiple dimensions (increased losses, increased violence, etc)  

This is where you veered off the road. The point of the articles was the retailers' data is unreliable. Also the retailers data was not the news source but rather the subject of discussion and derision.

7 minutes ago, 52-80 said:

And if you dont believe the survey — which is entirely your prerogative — then listen to what actual California leaders have said and acted on in the recent weeks w.r.t. policing and crime.

To summarize your absolutely brilliant insight: "Listen to the politicians! They're never wrong!!"

 

[52-80 19140]

2 hours ago, Brisketexan said:

Except (as discussed in another thread), that concept of fiduciary duty has been reduced to just one thing: profits in the next quarter.  Period.  Investment that won't pay off for 10 years, meaning that the company has a red ink item of $50 million without immediately offsetting revenue sufficient to yield profit THIS QUARTER?  Nope, that's a breach of your duty.  Enacting a policy that is "softer," and involves a judgment call relating to what will ultimately make the enterprise more attractive to customers, and that can't be measured in immediate revenue?  That's right out.

Our warped, narrow definition of "profitability" is a big contributor to enshittening.

TLDR version: treating customers like shit and ripping them off is lauded, because it yields an immediate profit advantage; the fact that such treatment will cost you customers (and profit) in the long-term is a non-issue, and is someone else's problem.  The system incentivizes fucking people over today, who cares what it costs you tomorrow?

Quarterly reporting is a mechanism for the *public* to view progress and ensuring accountability. Is the quarterly cadence supposed to be bad? Do you want just year-end report card from your kids? Private, non-listed companies dont have reporting requirements. Is that better? 

And on the claim that the “system incentivizes” short term results and leads to long term fuckups. Can you be specific on what incentives and where that this is in place? Is there a company you can point to where the cash comp outweight long term equity comp? No vesting schedule or holding requirement? Lack of clawback policy? Gimme objectives that are quarterly-bound? 

It’s all public. Should be easy to find. 

[Bevo 13559]

[Brisketexan 105041]

6 minutes ago, 52-80 said:

Quarterly reporting is a mechanism for the *public* to view progress and ensuring accountability. Is the quarterly cadence supposed to be bad? Do you want just year-end report card from your kids? Private, non-listed companies dont have reporting requirements. Is that better? 

And on the claim that the “system incentivizes” short term results and leads to long term fuckups. Can you be specific on what incentives and where that this is in place? Is there a company you can point to where the cash comp outweight long term equity comp? No vesting schedule or holding requirement? Lack of clawback policy? Gimme objectives that are quarterly-bound? 

It’s all public. Should be easy to find. 

Don't ask me.  Ask that pussy communist anti-capitalist.....Michael Dell.  It's all about the expectations and demands that structure creates.

Quote

In a 2014 opinion piece in the Wall Street Journal, Michael Dell cited myopic financial markets and activist investors too focused on short-term results as the main drivers for taking the company private.   By going private, the company can focus on a long-term strategy to position it for success in the future. It can align its interests with those of its customers. Dell said the company was prospering after going private since its team could focus on innovating for customers rather than worrying about quarterly results.

https://www.investopedia.com/articles/markets/110915/dell-stock-doesnt-exist-here-why.asp#:~:text=Michael Dell partnered with Silver,analysts' focus on quarterly earnings.

 

 

[52-80 19140]

15 minutes ago, Chopper said:

This is where you veered off the road. The point of the articles was the retailers' data is unreliable. Also the retailers data was not the news source but rather the subject of discussion and derision.

To summarize your absolutely brilliant insight: "Listen to the politicians! They're never wrong!!"

 

Derision is a matter of opinion. Your news says the retailer data dont support the narrative of theft. But they do, again and again. Is your position retail theft declined? 

“Politicians bad”. Popular creed. (One i mostly subscribe to). But these exact *same* politicians said the exact opposite thing wrt retail crime and policing years back.
 

So just make it clear to me: were they wrong back then, and youre on the there-is-theft bandwagon. Or are they wrong NOW, and youre on the theres-no-theft bandwagon?

[Incredulity 11643]

3 minutes ago, 52-80 said:

and youre on the theres-no-theft bandwagon?

I'll give you two guesses, and the first doesn't count.

[52-80 19140]

4 minutes ago, Brisketexan said:

Don't ask me.  Ask that pussy communist anti-capitalist.....Michael Dell.  It's all about the expectations and demands that structure creates.

Yeah, he hated that structure so much that he made Dell public again many years ago. 

[Brisketexan 105041]

1 minute ago, 52-80 said:

Yeah, he hated that structure so much that he made Dell public again many years ago. 

Yes.  Which doesn't change the fact that he also took it private, citing as his reason the EXACT thing I have pointed out.  The structure creates perverse incentives.  This is a known and lamented thing -- I'm not exactly some novel thinker on the subject.

[52-80 19140]

And just to tie it back to the original screed about the quarterly reporting inducing long-term carelessness and fuckups…. 

Was Michael Dell first a pirate capitalist in the 00s, and then became conscious and responsible in the 10s when he took his company private, and now back to rape and pillage shareholders and customers now that hes back on the NYSE? 

The company ownership structure determines its ethics, right?

[Neonmoon 38129]

1 minute ago, Brisketexan said:

Yes.  Which doesn't change the fact that he also took it private, citing as his reason the EXACT thing I have pointed out.  The structure creates perverse incentives.  This is a known and lamented thing -- I'm not exactly some novel thinker on the subject.

Don't sell yourself short Judge, you're a tremendous slouch

[troph 24781]

2 minutes ago, 52-80 said:

 

The company ownership structure determines its ethics, right?

The motivations and values of all stakeholders combined determine corporate ethics.

i represent a public company, i do work for them as a customer. We demand adherence to our corporate ethics from our vendors. So to those vendors the customer stakeholder in part determines their corporate ethics. 
 

the point being, recognizing all stakeholders and the value derived from listening to all stakeholders values should = fiduciary responsibility. But in large part it does not. 

[52-80 19140]

5 minutes ago, Brisketexan said:

The structure creates perverse incentives.  This is a known and lamented thing -- I'm not exactly some novel thinker on the subject.

Im aware of his argument: public pressure didnt allow him to properly steward the company for the long-term. 

But he went public again.  Which means he doesnt believe that anymore (ie he disagrees with your argument); or, in accordance to your argument, he doesnt give a shit about the company in the long-term. Is that so?

[Storm the Field 5290]

3 hours ago, Foosters said:

Any of you all had the experience of shopping at an Amazon Fresh grocery store? Scan your phone when you walk in, and then the eyes in the sky detect everything that's placed in your cart. No checkout. No payment. Just walk out. 

My favorite vendor at Minute Maid Park. Amazon store on the club level. Scan your credit card, at the entrance, walk in, grab a beer, walk out. 

[Captainant 27619]

2 minutes ago, Storm the Field said:

My favorite vendor at Minute Maid Park. Amazon store on the club level. Scan your credit card, at the entrance, walk in, grab a beer, walk out. 

There's another one on the field level behind the bullpens and another one of those stores at Love Field in Dallas too, I think in the B terminal? Hella handy for an airport bodega

Edited February 8 by Captainant

[safe sex 11696]

Yep, Love has one or two of them now

[956 Worldwide 34695]

51 minutes ago, 52-80 said:

Quarterly reporting is a mechanism for the *public* to view progress and ensuring accountability. Is the quarterly cadence supposed to be bad? Do you want just year-end report card from your kids? Private, non-listed companies dont have reporting requirements. Is that better? 

And on the claim that the “system incentivizes” short term results and leads to long term fuckups. Can you be specific on what incentives and where that this is in place? Is there a company you can point to where the cash comp outweight long term equity comp? No vesting schedule or holding requirement? Lack of clawback policy? Gimme objectives that are quarterly-bound? 

It’s all public. Should be easy to find. 

Boeing, which is a company that ostensibly exists to design, build, and sell airplanes, recently announced that it would not be designing any new airplanes because institutional investors didn’t want them to. 

[52-80 19140]

19 minutes ago, troph said:

The motivations and values of all stakeholders combined determine corporate ethics.

Yes. Agreed. And Brisket being a fairly sensible person maybe he’ll agree, too. 

That companies are made up of people, and reflect the aggregate ethics of those people. And just like there is a natural distribution of good and bad people in the world, there is a distribution of “good” and “bad” companies in different numbers and at all scales. Its not determined by corporate-essentialism, wherein being a “big” company or being a public company ipso facto makes it bad and unethical. 

[Captainant 27619]

Being public doesn't automatically make you a bad or unethical company, but it does mean that the business will be facing more and more of those sorts of choices over time. Given enough time, a shithead is gonna be in charge and do some bad shit that is amplified thanks to the size of the organization. 

 

The biggest criticism I have with public companies is that their single most important driving factor is to grow quarter over quarter, forever. That's literally cancerous behavior. There is never a growth number or business size that is acceptable, because that is what is demanded by their shareholders. 

 

Companies may be made up of people, but corporations are not governed by the people who comprise them. They're steered exclusively by the BOD and its shareholders, which solely and exclusively care about quarterly profit growth, ad infinitum. 

[immamac 42832]

1 hour ago, 52-80 said:

Quarterly reporting is a mechanism for the *public* to view progress and ensuring accountability. Is the quarterly cadence supposed to be bad? Do you want just year-end report card from your kids? Private, non-listed companies dont have reporting requirements. Is that better? 

And on the claim that the “system incentivizes” short term results and leads to long term fuckups. Can you be specific on what incentives and where that this is in place? Is there a company you can point to where the cash comp outweight long term equity comp? No vesting schedule or holding requirement? Lack of clawback policy? Gimme objectives that are quarterly-bound? 

It’s all public. Should be easy to find. 

This isn't the point the point is that institutional investors and the nature of a quarterly cycle of guidance or results being the main driver for institutional investment pressure/etc is the problem. The market isn't a true secondary market anymore it's dominated by institutional investors and insiders making everything a huge circle jerk of stupidity. 

2 minutes ago, Captainant said:

Being public doesn't automatically make you a bad or unethical company, but it does mean that the business will be facing more and more of those sorts of choices over time. Given enough time, a shithead is gonna be in charge and do some bad shit that is amplified thanks to the size of the organization. 

 

The biggest criticism I have with public companies is that their single most important driving factor is to grow quarter over quarter, forever. That's literally cancerous behavior. There is never a growth number or business size that is acceptable, because that is what is demanded by their shareholders. 

 

Companies may be made up of people, but corporations are not governed by the people who comprise them. They're steered exclusively by the BOD and its shareholders, which solely and exclusively care about quarterly profit growth, ad infinitum. 

This x 1000 - To make the investors happy they have to do shit that makes no sense for the business, because the investors are actually fucking morons and have no idea how anything actually works. 

[Brisketexan 105041]

4 minutes ago, 52-80 said:

Yes. Agreed. And Brisket being a fairly sensible person maybe he’ll agree, too. 

That companies are made up of people, and reflect the aggregate ethics of those people. And just like there is a natural distribution of good and bad people in the world, there is a distribution of “good” and “bad” companies in different numbers and at all scales. Its not determined by corporate-essentialism, wherein being a “big” company or being a public company ipso facto makes it bad and unethical. 

I don't disagree with this at all.  And maybe what's hard to get at in this short-form discussion is that structures can create different incentives among different stakeholders.  My suggestion is that our current structure of how we assess and compensate for "value" is skewed to incentivize many of those stakeholders to prefer profit today at the expense of investment in tomorrow.  Tragedy of the commons stuff, or my preferred metaphor, eating your seed stock.

A CEO can brag to investors about the table overloaded with bread today.  "Look how much bread I delivered!  Everyone, stuff your face and get fat and happy!"  He has an incentive to deliver those sorts of results, because the board and shareholders will boost his compensation for it...including with stock....which is going up (compensating him even more), because the market loves strong quarterly numbers.  And stockholders love it, too, because in the near term, they are getting dividends and seeing stock prices go up.  And that works, for many quarters....until someone realizes that the reason that we have a table laden with bread every quarter is because the CEO and team have been raiding our seed stock, which should otherwise be set aside to plant future crops.  Now, we have to plant our next crop, and we have no grain left to plant, because we ate it all.  Everyone involved was behaving rationally and defensibly, given the incentives that the existing market and reporting structure put in place.  But disaster is the end result when the music stops.  The point is that, even if it was inadvertent and not sinister, we've put in place structures and incentives that lead to a higher percentage of long-term bad results for society.  I mean, it's not in ANYONE'S long-term interest (except Airbus, maybe) for Boeing to implode.  It would be better if our structures and incentives in place supported more strategic thinking and long-term seed-planting.  I'm not saying those things don't happen at all.  I'm suggesting that the structure we have is a thumb on the scale incentivizing consuming seed stock instead of long-term resource management.

[Samson's Wig 3189]

3 hours ago, Incredulity said:

The counter parties I am referring to above are not global behemoths.  Most are independent small to medium sized businesses who used to(pre-covid) have a good level of service/performance.  Not being able to respond to customers has become the SOP at a lot companies now.  

In response to fiduciary duty.  Profit isn't a dirty word.  My view is that means doing what is economically best for the company.  That means satisfied customers buying more products/services.

 

 

 

A lot of SMBs came to the realization during the pandemic that a certain percentage of their customer base isn't worth dealing with anymore.   A lot of it is generational, I think, as older folks need their hands held much more than younger folks ("I want to talk to someone before I place an order, by god!  No real reason other than I want to!"). Whether or not that is reasonable is beside the point, as businesses will eventually stop caring what customers who require more effort to close want and for good reason.  Younger buyers value efficiency and ease of transaction i.e. they don't want to talk to someone, they want to order it and have it in hand as soon as possible.  Older buyers often still like to be sold something, and want the human interaction. They require much more time and effort for the same sale.   From a business standpoint, one of these customers is much more attractive than the other, and the folks complaining the loudest about the lack of customer service these days tend to fall in the less attractive category.  As wealth continues to shift from the gigantic older generation to the gigantic younger one, older folks are going to complain more and more about customer service.  It won't matter when those old folks are GenX, as we've been too small in numbers for anyone to ever give a shit about anyway.

 

The point: customer service seems worse for the neediest customers because businesses have stopped focusing on attracting their business.

Edited February 8 by Samson's Wig

[Incredulity 11643]

4 minutes ago, Samson's Wig said:

A lot of SMBs came to the realization during the pandemic that a certain percentage of their customer base isn't worth dealing with anymore.   A lot of it is generational, I think, as older folks need their hands held much more than younger folks ("I want to talk to someone before I place an order, by god!  No real reason other than I want to!"). Whether or not that is reasonable is beside the point, as businesses will eventually stop caring what customers who require more effort to close want and for good reason.  Younger buyers value efficiency and ease of transaction i.e. they don't want to talk to someone, they want to order it and have it in hand as soon as possible.  Older buyers often still like to be sold something, and want the human interaction. They require much more time and effort for the same sale.   From a business standpoint, one of these customers is much more attractive than the other, and the folks complaining the loudest about the lack of customer service these days tend to fall in the less attractive category.  As wealth continues to shift from the gigantic older generation to the gigantic younger one, older folks are going to complain more and more about customer service.  It won't matter when those old folks are GenX, as we've been too small in numbers for anyone to ever give a shit about anyway.

 

The point: customer service seems worse for the neediest customers because businesses have stopped focusing on attracting their business.

I don't disagree with this point in so much as it applies to retail transactions or some others.  Yes, the 80/20 rule applies to problem customers/consumers, but its probably 95/5.  Also I have long espoused the virtues of firing customers.  "NO" is probably the most useful word in business.

But, the transactions you are referring to aren't indicative of what I am talking about.  The transactions I am talking about aren't needing hand holding to buy laundry detergent or some other consumer good.  It's things that are offered by specification to order.  If no one can or will take a specification how the fuck can I order?  Or when the things that were supposed to be manufactured to a specification aren't, no one will take care of it without an act of god.

[Chopper 17228]

Cory Doctorow, Creator of the term "ENSHITTIFICATION," has written again. Financial Times.

   
 

Quote

 

Last year, I coined the term “enshittification” to describe the way that platforms decay. That obscene little word did big numbers; it really hit the zeitgeist.

The American Dialect Society made it its Word of the Year for 2023 (which, I suppose, means that now I’m definitely getting a poop emoji on my tombstone).

So what’s enshittification and why did it catch fire? It’s my theory explaining how the internet was colonised by platforms, why all those platforms are degrading so quickly and thoroughly, why it matters and what we can do about it. We’re all living through a great enshittening, in which the services that matter to us, that we rely on, are turning into giant piles of shit. It’s frustrating. It’s demoralising. It’s even terrifying.

I think that the enshittification framework goes a long way to explaining it, moving us out of the mysterious realm of the “great forces of history”, and into the material world of specific decisions made by real people; decisions we can reverse and people whose names and pitchfork sizes we can learn.

Enshittification names the problem and proposes a solution. It’s not just a way to say “things are getting worse”, though, of course, it’s fine with me if you want to use it that way. (It’s an English word. We don’t have ein Rat für englische Rechtschreibung. English is a free-for-all. Go nuts, meine Kerle.) But in case you want to be more precise, let’s examine how enshittification works. It’s a three-stage process: first, platforms are good to their users. Then they abuse their users to make things better for their business customers. Finally, they abuse those business customers to claw back all the value for themselves. Then, there is a fourth stage: they die.

Let’s do a case study. What could be better than Facebook?

Facebook arose from a website developed to rate the fuckability of Harvard undergrads, and it only got worse after that. When Facebook started off, it was only open to US college and high-school kids with .edu and K-12.us addresses. But in 2006, it opened up to the general public. It effectively told them: Yes, I know you’re all using MySpace. But MySpace is owned by a billionaire who spies on you with every hour that God sends. Sign up with Facebook and we will never spy on you. Come and tell us who matters to you in this world.

That was stage one. Facebook had a surplus — its investors’ cash — and it allocated that surplus to its end users. Those end users proceeded to lock themselves into Facebook. Facebook, like most tech businesses, had network effects on its side. A product or service enjoys network effects when it improves as more people sign up to use it. You joined Facebook because your friends were there, and then others signed up because you were there.

But Facebook didn’t just have high network effects, it had high switching costs. Switching costs are everything you have to give up when you leave a product or service. In Facebook’s case, it was all the friends there that you followed and who followed you. In theory, you could have all just left for somewhere else; in practice, you were hamstrung by the collective action problem.

It’s hard to get lots of people to do the same thing at the same time. So Facebook’s end users engaged in a mutual hostage-taking that kept them glued to the platform. Then Facebook exploited that hostage situation, withdrawing the surplus from end users and allocating it to two groups of business customers: advertisers and publishers.

To the advertisers, Facebook said: Remember when we told those rubes we wouldn’t spy on them? Well, we do. And we will sell you access to that data in the form of fine-grained ad-targeting. Your ads are dirt cheap to serve, and we’ll spare no expense to make sure that when you pay for an ad, a real human sees it.

To the publishers, Facebook said: Remember when we told those rubes we would only show them the things they asked to see? Ha! Upload short excerpts from your website, append a link and we will cram it into the eyeballs of users who never asked to see it. We are offering you a free traffic funnel that will drive millions of users to your website to monetise as you please. And so advertisers and publishers became stuck to the platform, too.

Users, advertisers, publishers — everyone was locked in. Which meant it was time for the third stage of enshittification: withdrawing surplus from everyone and handing it to Facebook’s shareholders.

For the users, that meant dialling down the share of content from accounts you followed to a homeopathic dose, and filling the resulting void with ads and pay-to-boost content from publishers. For advertisers, that meant jacking up prices and drawing down anti-fraud enforcement, so advertisers paid much more for ads that were far less likely to be seen. For publishers, this meant algorithmically suppressing the reach of their posts unless they included an ever-larger share of their articles in the excerpt. And then Facebook started to punish publishers for including a link back to their own sites, so they were corralled into posting full text feeds with no links, meaning they became commodity suppliers to Facebook, entirely dependent on the company both for reach and for monetisation.

When any of these groups squawked, Facebook just repeated the lesson that every tech executive learnt in the Darth Vader MBA:

“I have altered the deal. Pray I don’t alter it any further.”

Facebook now enters the most dangerous phase of enshittification. It wants to withdraw all available surplus and leave just enough residual value in the service to keep end users stuck to each other, and business customers stuck to end users, without leaving anything extra on the table, so that every extractable penny is drawn out and returned to its shareholders. (This continued last week, when the company announced a quarterly dividend of 50 cents per share and that it would increase share buybacks by $50bn. The stock jumped.)

But that’s a very brittle equilibrium, because the difference between “I hate this service, but I can’t bring myself to quit,” and “Jesus Christ, why did I wait so long to quit?” is razor-thin.

All it takes is one Cambridge Analytica scandal, one whistleblower, one livestreamed mass-shooting, and users bolt for the exits, and then Facebook discovers that network effects are a double-edged sword. If users can’t leave because everyone else is staying, when everyone starts to leave, there’s no reason not to go. That’s terminal enshittification.

This phase is usually accompanied by panic, which tech euphemistically calls “pivoting”. Which is how we get pivots such as: In the future, all internet users will be transformed into legless, sexless, low-polygon, heavily surveilled cartoon characters in a virtual world called the “metaverse”.

That’s the procession of enshittification. But that doesn’t tell you why everything is enshittifying right now and, without those details, we can’t know what to do about it. What is it about this moment that led to the Great Enshittening? Was it the end of the zero-interest rate policy (ZIRP)? Was it a change in leadership at the tech giants?

Is Mercury in retrograde? 

Nope.

 

The period of free Fed money certainly led to tech companies having a lot of surplus to toss around. But Facebook started enshittifying long before ZIRP ended, so did Amazon, Microsoft and Google. Some of the tech giants got new leaders. But Google’s enshittification got worse when the founders came back to oversee the company’s AI panic — excuse me, AI pivot. And it can’t be Mercury in retrograde, because I’m a Cancer, and as everyone knows, Cancers don’t believe in astrology.

When a whole bunch of independent entities all change in the same way at once, that’s a sign that the environment has changed, and that’s what happened to tech. Tech companies, like all companies, have conflicting imperatives. On the one hand, they want to make money. On the other hand, making money involves hiring and motivating competent staff, and making products that customers want to buy. The more value a company permits its employees and customers to carve off, the less value it can give to its shareholders.

The equilibrium in which companies produce things we like in honourable ways at a fair price is one in which charging more, worsening quality and harming workers costs more than the company would make by playing dirty.

There are four forces that discipline companies, serving as constraints on their enshittificatory impulses:

Competition. Companies that fear you will take your business elsewhere are cautious about worsening quality or raising prices.

Regulation. Companies that fear a regulator will fine them more than they expect to make from cheating, will cheat less.

These two forces affect all industries, but the next two are far more tech-specific.

Self-help. Computers are extremely flexible and so are the digital products and services we make from them. The only computer we know how to make is the Turing-Complete Von Neumann Machine, a computer that can run every valid program.

That means that users can always avail themselves of programs that undo the anti-features that shift value from them to a company’s shareholders. Think of a boardroom table where someone says, “I’ve calculated that making our ads 20 per cent more invasive will net us 2 per cent more revenue per user.”

In a digital world, someone else might well say, “Yes, but if we do that, 20 per cent of our users will install ad blockers, and our revenue from those users will drop to zero, for ever.” This means that digital companies are constrained by the fear that some enshittificatory manoeuvre will prompt their users to google, “How do I disenshittify this?”

And, finally, workers. Tech workers have very low union density, but that doesn’t mean that tech workers don’t have labour power. The historical “talent shortage” of the tech sector meant that workers enjoyed a lot of leverage. Workers who disagreed with their bosses could quit and walk across the street and get another, better job.

They knew it and their bosses knew it. Ironically, this made tech workers highly exploitable. Tech workers overwhelmingly saw themselves as founders in waiting, entrepreneurs who were temporarily drawing a salary, heroic figures to be.

That’s why mottoes such as Google’s “Don’t be evil” and Facebook’s “Make the world more open and connected” mattered; they instilled a sense of mission in workers. It’s what the American academic Fobazi Ettarh calls “vocational awe” or Elon Musk calls being “extremely hardcore”.

Tech workers had lots of bargaining power, but they didn’t flex it when their bosses demanded that they sacrifice their health, their families, their sleep to meet arbitrary deadlines. So long as their bosses transformed their workplaces into whimsical “campuses”, with gyms, gourmet cafeterias, laundry service, massages and egg-freezing, workers could tell themselves that they were being pampered, rather than being made to work like government mules.

For bosses, there’s a downside to motivating your workers with appeals to a sense of mission. Namely, your workers will feel a sense of mission. So when you ask them to enshittify the products they ruined their health to ship, workers will experience a sense of profound moral injury, respond with outrage and threaten to quit. Thus tech workers themselves were the final bulwark against enshittification.

The pre-enshittification era wasn’t a time of better leadership. The executives weren’t better. They were constrained. Their worst impulses were checked by competition, regulation, self-help and worker power. So what happened?

One by one, each of these constraints was eroded, leaving the enshittificatory impulse unchecked, ushering in the enshittocene.

It started with competition. From the Gilded Age until the Reagan years, the purpose of competition law was to promote competition between companies. US antitrust law treated corporate power as dangerous and sought to blunt it. European antitrust laws were modelled on US ones, imported by the architects of the Marshall Plan. But starting in the 1980s, with the rise of neoliberalism, competition authorities all over the world adopted a doctrine called “consumer welfare”, which essentially held that monopolies were evidence of quality. If everyone was shopping at the same store and buying the same product, that meant that was the best store, selling the best product — not that anyone was cheating.

And so, all over the world, governments stopped enforcing their competition laws. They just ignored them as companies flouted them. Those companies merged with their major competitors, absorbed smaller companies before they could grow to be big threats. They held an orgy of consolidation that produced the most inbred industries imaginable, whole sectors grown so incestuous they developed Habsburg jaws, from eyeglasses to sea freight, glass bottles to payment processing, vitamin C to beer.

Most of our global economy is dominated by five or fewer global companies. If smaller companies refuse to sell themselves to these cartels, the giants have free rein to flout competition law further, with “predatory pricing” that keeps an independent rival from gaining a foothold. When Diapers.com refused Amazon’s acquisition offer, Amazon lit $100mn on fire, selling diapers way below cost for months, until Diapers.com went bust, and Amazon bought them for pennies on the dollar.

Lily Tomlin used to do a character on the TV show Rowan & Martin’s Laugh-In, an AT&T telephone operator who’d do commercials for the Bell system. Each one would end with her saying: “We don’t care. We don’t have to. We’re the phone company.”

Today’s giants are not constrained by competition. They don’t care. They don’t have to. They’re Google.

That’s the first constraint gone, and as it slipped away, the second constraint — regulation — was also doomed.

When an industry consists of hundreds of small- and medium-sized enterprises, it is a mob, a rabble. Hundreds of companies can’t agree on what to tell Parliament or Congress or the Commission. They can’t even agree on how to cater a meeting where they’d discuss the matter.

But when a sector dwindles to a bare handful of dominant firms, it ceases to be a rabble and it becomes a cartel. Five companies, or four, or three, or two or just one company can easily converge on a single message for their regulators, and without “wasteful competition” eroding their profits, they have plenty of cash to spread around.

This is why competition matters: it’s not just because competition makes companies work harder and share value with customers and workers; it’s because competition keeps companies from becoming too big to fail, and too big to jail.

Now, there are plenty of things we don’t want improved through competition, like privacy invasions. After the EU passed its landmark privacy law, the GDPR, there was a mass-extinction event for small EU ad-tech companies. These companies disappeared en masse and that’s a good thing. They were even more invasive and reckless than US-based Big Tech companies. We don’t want to produce increasing efficiency in violating our human rights.

But: Google and Facebook have been unscathed by European privacy law. That’s not because they don’t violate the GDPR. It’s because they pretend they are headquartered in Ireland, one of the EU’s most notorious corporate crime havens. And Ireland competes with the EU’s other crime havens — Malta, Luxembourg, Cyprus and, sometimes, the Netherlands — to see which country can offer the most hospitable environment.

The Irish Data Protection Commission rules on very few cases, and more than two-thirds of its rulings are overturned by the EU courts, even though Ireland is the nominal home to the most privacy-invasive companies on the continent. So Google and Facebook get to act as though they are immune to privacy law, because they violate the law with an app.

 This is where that third constraint, self-help, would surely come in handy. If you don’t want your privacy violated, you don’t need to wait for the Irish privacy regulator to act, you can just install an ad blocker.

More than half of all web users are blocking ads. But the web is an open platform, developed in the age when tech was hundreds of companies at each other’s throats, unable to capture their regulators. Today, the web is being devoured by apps, and apps are ripe for enshittification. Regulatory capture isn’t just the ability to flout regulation, it’s also the ability to co-opt regulation, to wield regulation against your adversaries.

Today’s tech giants got big by exploiting self-help measures. When Facebook was telling MySpace users they needed to escape Murdoch’s crapulent Australian social media panopticon, it didn’t just say to those Myspacers, “Screw your friends, come to Facebook and just hang out looking at the cool privacy policy until they get here.” It gave them a bot. You fed the bot your MySpace username and password, and it would login to MySpace and pretend to be you, scraping everything waiting in your inbox and copying it to your Facebook inbox.

When Microsoft was choking off Apple’s market oxygen by refusing to ship a functional version of Microsoft Office for the Mac in the 1990s — so that offices were throwing away their designers’ Macs and giving them PCs with upgraded graphics cards and Windows versions of Photoshop and Illustrator — Steve Jobs didn’t beg Bill Gates to update Mac Office. He got his technologists to reverse-engineer Microsoft Office and make a compatible suite, the iWork Suite, whose apps, Pages, Numbers and Keynote could read and write Microsoft’s Word, Excel and PowerPoint files.

When Google entered the market, it sent its crawler to every web server on earth, where it presented itself as a web-user: “Hi! Hello! Do you have any web pages? Thanks! How about some more? How about more?”

But every pirate wants to be an admiral. When Facebook, Apple and Google were doing this adversarial interoperability, that was progress. If you try to do it to them, that’s piracy.

Try to make an alternative client for Facebook and they’ll say you violated US laws such as the Digital Millennium Copyright Act and EU laws like Article 6 of the EU Copyright Directive. Try to make an Android program that can run iPhone apps and play back the data from Apple’s media stores and they’d bomb you until the rubble bounced. Try to scrape all of Google and they’ll nuke you until you glow.

Tech’s regulatory capture is mind-boggling. Take that law I mentioned earlier, Section 1201 of the Digital Millennium Copyright Act or DMCA. Bill Clinton signed it in 1998, and the EU imported it as Article 6 of the EUCD in 2001. It is a blanket prohibition on removing any kind of encryption that restricts access to a copyrighted work — things such as ripping DVDs or jailbreaking a phone — with penalties of a five-year prison sentence and a $500,000 fine for a first offence. This law has been so broadened that it can be used to imprison creators for granting access to their own creations. Here’s how that works: In 2008, Amazon bought Audible, an audiobook platform. Today, Audible is a monopolist with more than 90 per cent of the audiobook market. Audible requires that all creators on its platform sell with Amazon’s “digital rights management”, which locks it to Amazon’s apps.

So say I write a book, then I read it into a mic, then I pay a director and an engineer thousands of dollars to turn that into an audiobook, and sell it to you on the monopoly platform, Audible, that controls more than 90 per cent of the market. If I later decide to leave Amazon and want to let you come with me to a rival platform, I am out of luck. If I supply you with a tool to remove Amazon’s encryption from my audiobook, so you can play it in another app, I commit a felony, punishable by a five-year sentence and a half-million-dollar fine, for a first offence.

That’s a stiffer penalty than you would face if you simply pirated the audiobook from a torrent site. But it’s also harsher than the punishment you’d get for shoplifting the audiobook on CD from a truck stop. It’s harsher than the sentence you’d get for hijacking the truck that delivered the CD.

Think of our ad blockers again. Fifty per cent of web users are running ad blockers. Zero per cent of app users are running ad blockers, because adding a blocker to an app requires that you first remove its encryption, and that’s a felony. (Jay Freeman, the American businessman and engineer, calls this “felony contempt of business-model”.)

So when someone in a boardroom says, “Let’s make our ads 20 per cent more obnoxious and get a 2 per cent revenue increase,” no one objects that this might prompt users to google, “How do I block ads?” After all, the answer is, you can’t. Indeed, it’s more likely that someone in that boardroom will say, “Let’s make our ads 100 per cent more obnoxious and get a 10 per cent revenue increase.” (This is why every company wants you to install an app instead of using its website.)

There’s no reason that gig workers who are facing algorithmic wage discrimination couldn’t install a counter-app that co-ordinated among all the Uber drivers to reject all jobs unless they reach a certain pay threshold. No reason except felony contempt of business model, the threat that the toolsmiths who built that counter-app would go broke or land in prison, for violating DMCA 1201, the Computer Fraud and Abuse Act, trademark, copyright, patent, contract, trade secrecy, nondisclosure and noncompete or, in other words, “IP law”.

IP isn’t just short for intellectual property. It’s a euphemism for “a law that lets me reach beyond the walls of my company and control the conduct of my critics, competitors and customers”. And “app” is just a euphemism for “a web page wrapped in enough IP to make it a felony to mod it, to protect the labour, consumer and privacy rights of its user”.

We don’t care. We don’t have to. We’re the phone company.

What about that fourth constraint: workers? For decades, tech workers’ bargaining power and vocational awe put a ceiling on enshittification. Even after the tech sector shrank to a handful of giants. Even after they captured their regulators. Even after “felony contempt of business model” and extinguished self-help for tech users. Tech was still constrained by their workers’ sense of moral injury in the face of the imperative to enshittify.

Remember when tech workers dreamt of working for a big company for a few years, before striking out on their own to start their own company that would knock that tech giant over? That dream shrank to: work for a giant for a few years, quit, do a fake start-up, get “acqui-hired” by your old employer, as a complicated way of getting a bonus and a promotion. Then the dream shrank further: work for a tech giant for your whole life, get free kombucha and massages on Wednesdays.

And now, the dream is over. All that’s left is: work for a tech giant until they fire you, like those 12,000 Googlers who got fired last year, eight months after a stock buyback that would have paid their salaries for the next 27 years.

Workers are no longer a check on their bosses’ worst impulses. Today, the response to “I refuse to make this product worse” is “turn in your badge and don’t let the door hit you in the ass on the way out”.

I get that this is all a little depressing. OK, really depressing. But hear me out! We’ve identified the disease. We’ve identified its underlying mechanism. Now we can get to work on a cure.

There are four constraints that prevent enshittification: competition, regulation, self-help and labour. To reverse enshittification and guard against its re-emergence, we must restore and strengthen each of these.

On competition, it’s actually looking pretty good. The EU, the UK, the US, Canada, Australia, Japan and China are all doing more on competition than they have in two generations. They’re blocking mergers, unwinding existing ones, taking action on predatory pricing and other sleazy tactics. Remember, in the US and Europe, we already have the laws to do this; we just stopped enforcing them.

I’ve been fighting these fights with the Electronic Frontier Foundation for 22 years now, and I’ve never seen a more hopeful moment for sound, informed tech policy.

Now, the enshittifiers aren’t taking this lying down. Take Lina Khan, the brilliant head of the US Federal Trade Commission, who has done more in three years on antitrust than the combined efforts of all her predecessors over the past 40 years. The Wall Street Journal’s editorial page has run more than 80 pieces trashing Khan, insisting that she’s an ineffectual ideologue who can’t get anything done. Sure, that’s why you ran 80 editorials about her. Because she can’t get anything done.

Reagan and Thatcher put antitrust law in a coma in the 1980s. But it’s awake, it’s back and it’s pissed off.

What about regulation? How will we get tech companies to stop doing that one weird trick of adding “with an app” to escape enforcement?

Well, here in the EU, they’re starting to figure it out. Recently, the main body of the Digital Markets Act and the Digital Services Act went into effect, and they let people who get screwed by tech companies go straight to the European courts, bypassing the toothless watchdogs in places like Ireland.

In the US, they might finally get a digital privacy law. You probably have no idea how backwards US privacy law is. The last time the US Congress enacted a broadly applicable privacy law was in 1988. The Video Privacy Protection Act makes it a crime for video-store clerks to leak your video-rental history. It was passed after a rightwing judge who was up for the Supreme Court had his rentals published in a DC newspaper. The rentals weren’t even all that embarrassing.

Sure, that judge, Robert Bork, wasn’t confirmed for the Supreme Court, but that was because he was a virulent loudmouth who served as Nixon’s solicitor-general. Still, Congress got the idea that their own video records might be next, freaked out and passed the VPPA. That was the last time Americans got a big, national privacy law. And the thing is, there are a lot of people who are angry about it. Worried that Facebook turned Grampy into a QAnon? That Insta made your teen anorexic? That TikTok is brainwashing Gen Z into quoting Osama bin Laden?

Or that cops are rolling up the identities of everyone at a Black Lives Matter protest or the Jan 6 riots by getting location data from Google?

Or that red state attorneys-general are tracking teen girls to out-of-state abortion clinics?

Or that Black people are being discriminated against by online lending or hiring platforms?

Or that someone is making AI deepfake porn of you?

Having a federal privacy law with a private right of action — which means that individuals can sue companies that violate their privacy — would go a long way to rectifying all of these problems. There’s a big coalition for that kind of privacy law.

What about self-help? That’s a lot farther away, alas. The EU’s DMA will force tech companies to open up their walled gardens for interoperation. You’ll be able to use WhatsApp to message people on iMessage, or quit Facebook and move to Mastodon, but still send messages to the people left behind. But if you want to reverse-engineer one of those Big Tech products and mod it to work for you, not them, the EU’s got nothing for you. This is an area ripe for improvement. My big hope here is that Stein’s Law will take hold: anything that can’t go on forever will eventually stop.

Finally, there’s labour. Here in Europe, there’s much higher union density than in the US, which American tech barons are learning the hard way. There is nothing more satisfying in the daily news than the recent salvo by Nordic unions against that Tesla guy. But even in the US, there’s a massive surge in tech unions. Tech workers have realised they’re not founders-in-waiting. In Seattle, Amazon’s tech workers walked out in sympathy with Amazon’s warehouse workers, because they’re all workers.

We’re seeing bold, muscular, global action on competition, regulation and labour, with self-help bringing up the rear. It’s not a moment too soon, because the bad news is enshittification is coming to every industry. If it’s got a networked computer in it, the people who made it can run the Darth Vader MBA playbook on it, changing the rules from moment to moment, violating your rights and then saying: “It’s OK, we did it with an app.”

From Mercedes effectively renting you your accelerator pedal by the month to Internet of Things dishwashers that lock you into proprietary dish soap, enshittification is metastasising into every corner of our lives. Software doesn’t eat the world, it just enshittifies it.

There’s a bright side to all this: if everyone is threatened by enshittification, then everyone has a stake in disenshittification. Just as with privacy law in the US, the potential anti-enshittification coalition is massive. It’s unstoppable.

The cynics among you might be sceptical that this will make a difference. After all, isn’t “enshittification” the same as “capitalism”? Well, no.

I’m not going to cape for capitalism. I’m hardly a true believer in markets as the most efficient allocators of resources and arbiters of policy. But the capitalism of 20 years ago made space for a wild and woolly internet, a space where people with disfavoured views could find each other, offer mutual aid and organise. The capitalism of today has produced a global, digital ghost mall, filled with botshit, crap gadgets from companies with consonant-heavy brand names and cryptocurrency scams.

The internet isn’t more important than the climate emergency, gender justice, racial justice, genocide or inequality. But the internet is the terrain we’ll fight those fights on. Without a free, fair and open internet, the fight is lost before it’s joined.

We can reverse the enshittification of the internet. We can halt the creeping enshittification of every digital device. We can build a better, enshittification-resistant digital nervous system, one that is fit to co-ordinate the mass movements we will need to fight fascism, end genocide, save our planet and our species.

Martin Luther King said: “It may be true that the law cannot make a man love me, but it can stop him from lynching me, and I think that’s pretty important.” And it may be true that the law can’t force corporations to conceive of you as a human being entitled to dignity and fair treatment, and not just an ambulatory wallet, a supply of gut bacteria for the immortal colony organism that is a limited liability corporation. But it can make them fear you enough to treat you fairly and afford you dignity — even if they don’t think you deserve it.

Cory Doctorow is a special adviser to the Electronic Frontier Foundation and a visiting professor of computer science at the Open University. His next book ‘The Bezzle’, published by Head of Zeus, is out this month. This piece is adapted from his Marshall McLuhan Lecture, delivered at the Embassy of Canada in Berlin last month

 

 

 

[Captainant 27619]

14 minutes ago, Chopper said:

For bosses, there’s a downside to motivating your workers with appeals to a sense of mission. Namely, your workers will feel a sense of mission. So when you ask them to enshittify the products they ruined their health to ship, workers will experience a sense of profound moral injury, respond with outrage and threaten to quit. Thus tech workers themselves were the final bulwark against enshittification.

The pre-enshittification era wasn’t a time of better leadership. The executives weren’t better. They were constrained. Their worst impulses were checked by competition, regulation, self-help and worker power. So what happened?

One by one, each of these constraints was eroded, leaving the enshittificatory impulse unchecked, ushering in the enshittocene.

 

17 minutes ago, Chopper said:

When Google entered the market, it sent its crawler to every web server on earth, where it presented itself as a web-user: “Hi! Hello! Do you have any web pages? Thanks! How about some more? How about more?”

But every pirate wants to be an admiral. When Facebook, Apple and Google were doing this adversarial interoperability, that was progress. If you try to do it to them, that’s piracy.

Try to make an alternative client for Facebook and they’ll say you violated US laws such as the Digital Millennium Copyright Act and EU laws like Article 6 of the EU Copyright Directive. Try to make an Android program that can run iPhone apps and play back the data from Apple’s media stores and they’d bomb you until the rubble bounced. Try to scrape all of Google and they’ll nuke you until you glow.

Just a couple of excellent excerpts from that article - thank you for linking it. Very very on point

[Captainant 27619]

20 minutes ago, Chopper said:

Think of our ad blockers again. Fifty per cent of web users are running ad blockers. Zero per cent of app users are running ad blockers, because adding a blocker to an app requires that you first remove its encryption, and that’s a felony. (Jay Freeman, the American businessman and engineer, calls this “felony contempt of business-model”.)

So when someone in a boardroom says, “Let’s make our ads 20 per cent more obnoxious and get a 2 per cent revenue increase,” no one objects that this might prompt users to google, “How do I block ads?” After all, the answer is, you can’t. Indeed, it’s more likely that someone in that boardroom will say, “Let’s make our ads 100 per cent more obnoxious and get a 10 per cent revenue increase.” (This is why every company wants you to install an app instead of using its website.)

There’s no reason that gig workers who are facing algorithmic wage discrimination couldn’t install a counter-app that co-ordinated among all the Uber drivers to reject all jobs unless they reach a certain pay threshold. No reason except felony contempt of business model, the threat that the toolsmiths who built that counter-app would go broke or land in prison, for violating DMCA 1201, the Computer Fraud and Abuse Act, trademark, copyright, patent, contract, trade secrecy, nondisclosure and noncompete or, in other words, “IP law”.

IP isn’t just short for intellectual property. It’s a euphemism for “a law that lets me reach beyond the walls of my company and control the conduct of my critics, competitors and customers”. And “app” is just a euphemism for “a web page wrapped in enough IP to make it a felony to mod it, to protect the labour, consumer and privacy rights of its user”.

Also describing felony charges for hacking more functionality into something as "felony contempt of business model" is just 👨‍🍳🤌

[Captainant 27619]

On the topic of profit and the blind pursuit of money causing companies to make fucking idiotic decisions - Warner is considering straight up just deleting an entire completed movie to claim a $40M tax write-off

https://www.thewrap.com/coyote-vs-acme-update-offers-warner-bros/

The Warner execs making the decision to just tear up the work of hundreds of people hadn't even seen the movie, and refused to hear any negotiations or deals from interested buyers. They only offered a single "take it or leave it" deal and that's it.

 

This sort of contempt from the executive class for creativity and honoring the hard work of people to MAKE something is a major driver of enshittification. Why should workers and people give a shit and work and MAKE things if they'll be absolutely destroyed and removed from existence with no recourse?

[Guest]

20 hours ago, Captainant said:

Being public doesn't automatically make you a bad or unethical company, but it does mean that the business will be facing more and more of those sorts of choices over time. Given enough time, a shithead is gonna be in charge and do some bad shit that is amplified thanks to the size of the organization. 

 

The biggest criticism I have with public companies is that their single most important driving factor is to grow quarter over quarter, forever. That's literally cancerous behavior. There is never a growth number or business size that is acceptable, because that is what is demanded by their shareholders. 

 

Companies may be made up of people, but corporations are not governed by the people who comprise them. They're steered exclusively by the BOD and its shareholders, which solely and exclusively care about quarterly profit growth, ad infinitum. 

Have you liquidated your 401K yet?

[Guest]

2 minutes ago, Captainant said:

On the topic of profit and the blind pursuit of money causing companies to make fucking idiotic decisions - Warner is considering straight up just deleting an entire completed movie to claim a $40M tax write-off

https://www.thewrap.com/coyote-vs-acme-update-offers-warner-bros/

The Warner execs making the decision to just tear up the work of hundreds of people hadn't even seen the movie, and refused to hear any negotiations or deals from interested buyers. They only offered a single "take it or leave it" deal and that's it.

 

This sort of contempt from the executive class for creativity and honoring the hard work of people to MAKE something is a major driver of enshittification. Why should workers and people give a shit and work and MAKE things if they'll be absolutely destroyed and removed from existence with no recourse?

There is absolutely recourse.

Choose another employer.  If Warner fails to remain competitive, they will go out of business.

[Captainant 27619]

Just now, slorch said:

Have you liquidated your 401K yet?

I hate that I have no retirement savings options BUT a 401k. It's nothing but a scheme to mine retirement savings to fuel the stock market. There are no more pensions. There are no more savings accounts. There is only the stock market. Otherwise you don't keep up with inflation.

[Guest]

13 minutes ago, Captainant said:

I hate that I have no retirement savings options BUT a 401k. It's nothing but a scheme to mine retirement savings to fuel the stock market. There are no more pensions. There are no more savings accounts. There is only the stock market. Otherwise you don't keep up with inflation.

 

Way to go.  Keep driving that corporate greed...and then benefitting.

Most helpless motherfucker on this site and anti-corporation rant-boi is "reluctant" beneficiary of the behavior they allegedly despise.

 

Edited February 9 by slorch

[Ghost of LL 15531]

On 2/8/2024 at 10:56 AM, Da Fino said:

Did you always dislike going to the grocery store? The one I go to is pretty efficient on the inside. I have gotten to where I enjoy bringing a kid to ride in the basket and take time to pick stuff out, try out new offerings, etc. Plus you never get stuck with shitty fruit or soggy greens.  I don't see that as 30 minutes to an hour each week that I lost. 

My local grocery store is the Westlake HEB.  So there's no fucking way I'm getting my groceries curbside--I'd miss all the hot Westlake mom ass parading around inside.

[safe sex 11696]

52 minutes ago, Captainant said:

On the topic of profit and the blind pursuit of money causing companies to make fucking idiotic decisions - Warner is considering straight up just deleting an entire completed movie to claim a $40M tax write-off

https://www.thewrap.com/coyote-vs-acme-update-offers-warner-bros/

The Warner execs making the decision to just tear up the work of hundreds of people hadn't even seen the movie, and refused to hear any negotiations or deals from interested buyers. They only offered a single "take it or leave it" deal and that's it.

 

This sort of contempt from the executive class for creativity and honoring the hard work of people to MAKE something is a major driver of enshittification. Why should workers and people give a shit and work and MAKE things if they'll be absolutely destroyed and removed from existence with no recourse?

They already did it to the Batwoman movie (RIP!)

[Captainant 27619]

1 hour ago, slorch said:

Way to go.  Keep driving that corporate greed...and then benefitting.

Most helpless motherfucker on this site and anti-corporation rant-boi is "reluctant" beneficiary of the behavior they allegedly despise.

[troph 24781]

I think the quality and access to television style programming and music - a balkanization of the artistic industry if you will - has been great, I think at least things like Spotify have been a major improvement for consumers - TV/movie streaming to an extent massively improved the experience as well until recently.
 

 the pay for the artists not so much. Netflix algos are kinda garbage.

But in terms sheer volume and affordable access to quality programming and music, yes.

i think big screen movie production is still and fucking cartel, and big screen indie movies need more access.

Edited February 10 by troph

[Captainant 27619]

5 minutes ago, troph said:

I think the quality and access to television style programming and music - a balkanization of the artistic industry if you will - has been great, I think at least things like Spotify have been a major improvement for consumers - TV/movie streaming to an extent massively improved the experience as well until recently.
 

 the pay for the artists not so much. Netflix algos are kinda garbage.

But in terms sheer volume and affordable access to quality programming and music, yes.

i think big screen movie production is still and fucking cartel, and big screen indie movies need more access.

The streaming model has been horrible for artists though. If they work with any of the big platforms you mentioned, they are going to be getting pennies on the dollar for their art and it may just get deleted to satisfy some tax break situation to keep the shareholders happy

[troph 24781]

20 minutes ago, Captainant said:

The streaming model has been horrible for artists though. If they work with any of the big platforms you mentioned, they are going to be getting pennies on the dollar for their art and it may just get deleted to satisfy some tax break situation to keep the shareholders happy

I said that. Financially it’s terrible but you cannot argue the amount of quality music the consumer has access to and the access musicians have to consumers has exploded by shattering the record company’s stranglehold. Instead of a select few making  millions and the rest being shut out many more have access. Yes you have to create a following for yours, but there is access. If you look at the movie industry it hasn’t been shattered yet in the same way and if you look at what’s on the big screen 90% of it is hot garbage.

Edited February 10 by troph

[WBT 20559]

On 2/8/2024 at 11:02 AM, mdmost said:

I dislike other people at the grocery store who aren't efficient and slow me down or just get in the way.

You mean the HEB employees pushing around the giant vertical carts for people too lazy to come inside?  Me too.

[mdmost 42997]

1 hour ago, WBT said:

You mean the HEB employees pushing around the giant vertical carts for people too lazy to come inside?  Me too.

Well that’s not it at all as I was meaning other shoppers who take up space. But if it annoys you then that’s just a bonus for me.

[NeverMarryAStripper 21867]

Those HEB employees pushing their giant carts around just don't give a fuck.  They push those things around, taking up most of the aisle while staring at their phones.  If you dare to be in their way, they just run you over.  All of you lazy fucks that can't do your shopping are the problem.  I'd almost rather deal with the fat people on their HEB rascals.

[mdmost 42997]

I don’t live within 100 miles of your precious HEB so be grumpy to someone else.

[Paul Wesley 3278]

On 2/8/2024 at 11:01 AM, 52-80 said:

1. the retail federation is a national survey.  the common crime claim is for west coast cities - SF, LA, etc.  and gee, looky here at the trend.

2. saying only 37% of shrinkage is due to external theft does not dispute anything.  to dispute there is increased in retail theft, you'd have to show that 37% shrinkage reduce over time.  and moreover, 37% still represents the HIGHEST source of shrinkage.

 

So did the retail federation really contradict claims of retail theft and crime?  let's see what they actually say - you can read it yourself: https://cdn.nrf.com/sites/default/files/2023-09/NRF_National_Retail_Security_Survey_2023.pdf

 

The trend of the shift from lower shrinkages (<1.24%), increasing to higher level shrinkages (2-3%)

the net national change for survey retailers increasing 0.2% represents $20 billion.  no biggie.

(and the original point is that the spike in theft was endemic to california, not a nationalwide phenomenon)

(I haven't read to the bottom of the thread yet, so apologies if someone already made this point)

When I was a kid, one of the refrains of the corporations was that their ability to conduct business was under assault from frivolous lawsuits.  The narrative was everywhere.  The "hot coffee" victim was a national punchline.  

Every late night comedy show monologue for half a decade, "Look at this stupid reckless person who did something stupid and was stupid and is now trying to get money.  Outrageous!"  

Except that when you look at the facts of that case decades later, you have to admit that the company (McDonald's) was doing something reckless -- handing people boiling hot coffee/water in a little paper cup with a marginally secured lid -- and numerous people had already been injured, and the company knew that, but the company kept doing it despite their awareness of those earlier cases.  

Anyway, this whole "PEOPLE ARE STEALING EVERYTHING FROM US!" from the retailers... that feels like an eerily similar corporations-as-victims claim, and I'm going to apply a small bit of skepticism when they present their alleged data.

I think this latest round of corporate propaganda is even more powerful because we've got actual videos of actual criminals doing brazen smash-and-grabs*, and this lines up perfectly with other ecosystems of thinly-veiled racism and "lawless cities!" propaganda.  

*since nuance is dead, let me say that for sure that those property crimes very much need to be punished

 

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17 minutes ago, Paul Wesley said:

I think this latest round of corporate propaganda is even more powerful because we've got actual videos of actual criminals doing brazen smash-and-grabs*, and this lines up perfectly with other ecosystems of thinly-veiled racism and "lawless cities!" propaganda.  

Cant believe these corporations are using *checks notes* actual videos of actual criminals committing brazen crimes to spread their racism propaganda. Smh. 

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2 hours ago, troph said:

I said that. Financially it’s terrible but you cannot argue the amount of quality music the consumer has access to and the access musicians have to consumers has exploded by shattering the record company’s stranglehold. Instead of a select few making  millions and the rest being shut out many more have access. Yes you have to create a following for yours, but there is access. If you look at the movie industry it hasn’t been shattered yet in the same way and if you look at what’s on the big screen 90% of it is hot garbage.

I bet streaming has been great for small and independent artists. They dont rely on being picked up by a label for promotion and sales. No need to have recorded a full LP or even an EP to get broadcast. No slinging tapes or CDs out of a van at shows. 

With just a single they get a shortcut to exposure and distribution never before and transparent payment. Theyre probably not complaining. 

[Homercles 10205]

1 hour ago, NeverMarryAStripper said:

Those HEB employees pushing their giant carts around just don't give a fuck.  They push those things around, taking up most of the aisle while staring at their phones.  If you dare to be in their way, they just run you over.  All of you lazy fucks that can't do your shopping are the problem.  I'd almost rather deal with the fat people on their HEB rascals.

Last years Final Four Of No Fucks Given in the ‘shopping division’ were:  HEB Curbside shoppers, Walmart Scooter people, old women at Costco opening and the surprising Cinderella for 2023:  Lotto Scratch Offs At The Gas Station.