Online Fraud

[Gucci_Suit 2824]

So, I randomly checked my HSBC savings account yesterday and found that someone hacked my account and wire transferred $9,200 to themselves. 

The reciepient is listed in the transfer details as Michael Benson Knepp. This person may or may not have anything to do with it, but curious that his name is on the transaction  

I filed a police report with APD and the bank has been generally unhelpful. Like they don’t even care. 

Question is: have any of you ever had this happen and what did you do about it? And if this Knepp person posts on Surly he has a neg coming his way. 

[Gucci_Suit 2824]

As I hit submit, HSBC just called to tell me that they’ve just credited the money back. 

So- carry on, Surly. But I’m still curious about Knepp. 

[RDCanecutter 26875]

I had my credit card get hacked in Texas, somebody in California maxed it out at Kmart (yeah, Kmart). Went to my credit union, UFCU in Austin, they handled it all, police report and everything, while I sat there.

Of course, the credit card was toast, but I wasn't out even a dime.

[HornOnTheBayou 9062]

How many times do I have to tell those assholes at the bank that I spell Knep with one "p"?

[Digdogger 1345]

Nice try Mr. Knepp

[NotActuallyALonghorn 4999]

2 hours ago, RDCanecutter said:

I had my credit card get hacked in Texas, somebody in California maxed it out at Kmart (yeah, Kmart). Went to my credit union, UFCU in Austin, they handled it all, police report and everything, while I sat there.

Of course, the credit card was toast, but I wasn't out even a dime.

I've found that my credit union is a million times better than any bank I've ever had when it comes to everything.

[TwiceHorn 32073]

Michael Benson Knepp, Jr. is an immigration lawyer in Austin.  Seems a little sketch or might have some sketch clients. https://www.linkedin.com/in/michaelknepp

 

Apparently the scion of an Austin construction company of the same name. http://kneppinc.com/

Edited October 20, 2018 by TwiceHorn

[Newdoc 3511]

Hack or mistake on bank's behalf???

[RDCanecutter 26875]

16 hours ago, NotActuallyALonghorn said:

I've found that my credit union is a million times better than any bank I've ever had when it comes to everything.

Eso si que es.

I have some IRAs at UFCU so I was able to keep the checking and savings lines open with zero fees even though I wasn't using them anymore, because I moved several states away and was conditioned to think I needed a local bank for whatever reason. After one particularly shitty local bank experience, I realized UFCU had treated me great for 16 years, so what if I wasn't in Texas anymore? I fired the local bank, got my paycheck direct-deposited to my old UFCU checking, that thing cranked right back up.

Now it's been several more years without a single silly fee. I don't have any UFCU ATMs nearby, but that isn't really a thing any more. If I want a little cash, I just get cash back at the grocery store, zero fee.

I guess a local bank would be useful for home loans, but when we refi'd back when rates were about 2%, we got more crap offers from local banks, and ended up using a mortgage broker instead.

[gyroprotagonist 2597]

just PM me your account number, SSN and a picture of your photo ID and I can totally look up the details on where the money went.

[Call 393]

I can vouch for Mr Knepp.  Your money is in good hands. 

 

Good to hear the bank got things sorted out for you.

Edited October 23, 2018 by Call

[Guest Lobo]

HSBC is beyond bad about this shit.  They were the issuing bank a few years back for Best Buy and ran a scam on my identity a couple of times.