Data recovery

[TexasGary 833]

I have a WD My Book Live Duo that has died.  I am going to need data recovery services.  I wanted to see if anyone had any recommendations.  I am in the DFW area but can ship this if necessary.

[Guest]

does it not power up, noisy when powering up, not able to mount after powering up?

def don't take it to geek squad unless you want to hand over your pr0n to the feds.

 

[TexasFootball18 48]

Seagate data recovery in OKC is probably the best in the nation, full cleanroom services and more affordable than most others. Yes, they recovery from WD and other drives, in fact the companies send to them for recovery in multiple cases.

 

I have a very good personal track record of data recovery, but if it is clicking, grating, or making bad noises, it is probably mechanical. If it just doesn't show up anymore, it can be recovered by someone that knows what they are doing locally using good quality toolsets without opening the drive.

Edited March 28, 2018 by TexasFootball18

[woohorn 1131]

Nice try, Kevin. 

[TexasGary 833]

4 minutes ago, The University said:

does it not power up, noisy when powering up, not able to mount after powering up?

def don't take it to geek squad unless you want to hand over your pr0n to the feds.

 

It powers up.  There is not an unusual amount of noisy.  It maintains a solid yellow light on the front indicating that the OS cannot load.  I ran Diskinternals Linux reader and it says that the Raid 1 is damaged but could be recoverable.

[TexasGary 833]

9 minutes ago, TexasFootball18 said:

Seagate data recovery in OKC is probably the best in the nation, full cleanroom services and more affordable than most others. Yes, they recovery from WD and other drives, in fact the companies send to them for recovery in multiple cases.

 

I have a very good personal track record of data recovery, but if it is clicking, grating, or making bad noises, it is probably mechanical. If it just doesn't show up anymore, it can be recovered by someone that knows what they are doing locally using good quality toolsets without opening the drive.

Okay, I will look into Seagate in OKC. I don't hear any clicking although I have only extracted 1 of the 2 drives.  I think somehow the boot partition may have gotten corrupted.  The drive has not been dropped or moved for over a year.

[Guest]

weird. was it actually used in a raid 1 array?

if you're comfortable with open source tools, the system rescue collection of tools (iso), recuva, and testdisk may be useful.

is the drive encrypted?

Edited March 28, 2018 by Guest

[TexasFootball18 48]

If it was in a raid1, you can break the raid array and scan the drives individually stand alone. If it was RAID5/6 etc you cannot do that!

 

If you were raid1 and no clicking, you probably don't need to go to Seagate, as it's probably quite a minor issue or some bad sectors at fault that can be repaired or worked around.

 

If its a  linux formatted drive, you may have a bad superblock preventing it from mounting, but able to be recovered near 100% manually.

 

BTW to remove the drives may make the enclosure unusable, or at least unsightly, they aren't really friendly to being cracked open. But if the data is worth it, that's no issue.

Edited March 28, 2018 by TexasFootball18